- Managed key accounts leading to $280K in sales in 2011.- Managed content and online marketing (Salesforce, Constant contact, Adwords, Google Analytics).- Implemented e-newsletter communication, improving click ratio by 60%.

- Managed membership (increase 200% in two years).- Supported fundraising projects ($15M objective).- Organized key events for the organization (promotion, accommodation,infrastructure).- Translated courses Tibetan to English, Tibetan to French.

- Management special events: team coordination (five teams, 2000+ visitors), promotion, project management.- Co-managed development of a documentation search engine: organized outsourced workforce, meetings, and monthly progress assessments.- Served as a liaison between executives and IT system administrators for a successful communication and goal definition.- Managed the deployment, training and use of an international groupware (Mimerdesk).- Managed corporate presentations to showcase new projects and process improvements.- Helped DKL optimize online fundraising communication.

- Managed customer database.- Lead inside sales (phone and email).- Translated key marketing content (French/English).- Worked on B2B events promotion and organization, represented a brand on booth and on TV).