Vejledning og støtte til nytilkomne forældre og børn med anden etnisk baggrund. Fokus på barnets trivsel og personlige udvikling. Inddrager sprogfællesskab, multikulturel kommunikation og konflikthåndtering. Via behandlingen får familien mulighed for at dele deres oplevelser, tanker og følelser om opvækst og de skelsættende ting, de har oplevet.

Freelance Interpreter in Danish-Kinyarwanda for refugee families.

I drive 1:1 coaching sessions with bold & curious individuals who want to: - Discover a fuller range of what it means to be human - Dive deeper in realizing their true Self and unlock their purpose- Face & dissolve emotional blockages and limiting beliefs in order to fulfill their highest potential in this lifetime.Certified from Sofia Manning Coaching.

I offer preventive counselling for multiethnic families in Denmark, supporting them in achieving a balanced everyday life, where children and parents can thrive in their coexistence.

Facilitating second language acquisition for international students and newcomers in Denmark.High quality and flexible teaching which focuses on the needs and wishes of the course participants. Blended Learning environment using both classroom and online training. The teaching is targeted towards course participants, companies, and municipalities.

Driving the CX community in Danske Bank, expanding a network of cx-enthusiasts, organising inspirational events to support our mission of becoming no #1 in Customer Experience (CX). Collaborating with internal and external Thought leaders within the field, for example LEGO and Telenor. Developing linguistic user manuals and animation videos to foster mutual understanding of agile and customer-centric terms.

I work as an Associate Customer Experience Consultant in the Agile Transformation department, situated in the Operations unit.- My primary role is to uncover, test and map people’s needs, experiences and behavior - whether it be customers, users, stakeholders or employees - and align them with business goals through an iterative and creative process in collaboration with the team. - My secondary role is to assist in coaching development teams on how to apply the above-mentioned and agile framework to deliver succesful customer solutions.

Focus on planning, executing and analyzing project-based research at the B2B Startup including user interviews, short surveys and usability tests. Collaborated with product owners and team members to define research objectives, manage and conduct studies, and deliver insights and recommendations. Synthesize and communicate findings to team and leadership. Concept development and prototyping of software application. Design Thinking-based approach to problemsolving.User research | Conducting interviews | Planning, analyzing and executing user tests | Copywriting | Card sorting | Mind mapping | Flowcharts |Sketching | User Interface design | Hi-Fi Wireframes & Prototyping | Concept development | Growth hacking | Working closely with management.Tools: - Moqups- Adobe Experience Design- Balsamiq Mockups- Adobe InDesign

- Content development, updating and support of digital learning products- Producing graphics, visuals, audio and video for digital media- Instructional design- Various relevant eLearning programmes such as Learning Management Systems, Articulate Programs, et cetera.

- Usability and functionality testing of the company's own developed software for Microsoft Office - Testing of templates with variable complexity - Quality assurance in relations to the design and configuration of templates, documents and presentations- Producing user manuals in the form of written material and video screen casts

Teaching adults and adolescents from around the world in Danish as a second and foreign language.- Connecting students' prior knowledge, life experience and interests with learning goals- Promoting social development and group responsibility - Planning and implementing classroom procedures - Using materials, resources and technologies to foster student learning - Frequent meetings within the team - Dealing with conflicts - Interpersonal communication - Individual counseling

Summer Temp- Immediate customer contact when damage occurs- Informing clients, relatives and business partners - Coordination of tasks in a high-pressure work environment - Multilingual communication - Case handling and management - Contact with doctors and hospitals worldwide - Navigating in advanced IT systems- Administrative tasks - Team work

- Copywriting and translation of Product Informations, Danish-English- Copywriting and translation of Product Description in Catalogue, Danish-English - Translation of Confidentiality Agreement, English-Danish - Comprehending Technical Terminology - Grammatical analysis- Deadline compliance

- Administrative assistance - Proofreading - Danish-English translation- Microsoft Office & Navision- Planning and organizing- Ad-hoc tasks