Elle Robinson Email & Phone Number

Brooklyn, New York, US

• In this role, I am responsible for systems, structures, and policies related to people, focusing on equity and retention. Achieving growth and larger strategic initiatives in the organization's twentieth year.
• Manage employee policies and processes, address employee concerns, and provide accommodations for employees.
• Partner with PEOs on updating benefits plans and staff issues, ensuring practices are grounded in the organization's mission, values, and equitable lens.
• Buildout and maintain support systems for culture-building, especially in the context of a hybrid and distributed workforce.
• Implement and analyze staff engagement, and feedback to improve employee experience.
• Develop and implement an engaging onboarding for new employees and supportive offboarding process alongside other leaders.

New York, New York, US

• At The Guardian, I was a contracted employee responsible for the project management and delivery of the HR work streams resulting from recent personnel changes on the HR team, and in the organization. I was responsible.
• Planned, coordinated, and executed projects across the organization, ensuring consistency, compliance, and inclusion in HR practices across all functions.
• Developed, reviewed, and revised the organization's policies, procedures, and benefits offerings.
• Supported and conferred with the global Human Resources teams in daily administrative and planning initiatives.
• Researched, analyzed data, and offered suggestions based on HR trends.
• Provided advice and counsel to department heads on updating HR programs to be more inclusive and equitable.

New York, New York, US

• As I transitioned into this role, my duties pivoted to enhancing all aspects of the employee experience, including recruitment, onboarding, engagement, company culture, and learning and development. I managed HRIS.
• Established and lead the DEI Committee, which governed ERGs and held monthly meetings wherein contributing members & breakout groups acted as agents of change for the company, proposing solutions supporting diversity.
• Engaged employees and strengthened the morale of a hybrid team by coordinating virtual events and gatherings.
• Developed and demonstrated company processes using modern approaches and softwares, keeping scalability in mind to preserve a multiplatform body of knowledge.
• Revised the employee onboarding program. Trainees, managers, and contributing experts accessed company, role-specific, and soft skill modules through a collaborative dashboard.
• Managed better benefits offerings and policies, ensuring budget requirements and employee needs were balanced, while focusing on wellbeing for onsite and remote employees.

New York, New York, US

• During my time on the CS team, I managed the customer experience across multiple platforms, handled internal and external communications, troubleshot issues, and contributed expertise to the team and my peers.→.
• Managed all points of the customer journey; internal & external communications employing multiple platforms, troubleshooting, escalations, expertise, and peer mentorship.
• Developed a CS-specific training program, which included individualized learning, standard operating procedures, and resources. The results influenced the onboarding revamp in the subsequent people ops role.
• Contributed to company OKRs through high-stake enterprise bookings such as a client with an estimated $260,000 in 2022.
• Provided company-wide presentations on CS processes, cultural keynotes, and cross-functional initiatives supporting business restructuring.

New York, US

• While managing all retail locations in the NYC market, I cultivated a sense of community & retained talent with a focus on training, development, and employee success.→ Achievements:
• Responsible for managing 50 or more employees at multiple locations, scheduling, demand planning, inventory management, and purchasing.
• Conducted regular 1:1s and team meetings, delivering feedback on customer satisfaction and coaching employees through personalized development plans.
• Vetted and rolled out the company's first HRIS by migrating existing data from cloud storage to the system and carrying out ongoing onboarding, offboarding, performance management, and payroll duties for the entire.
• Directed entire recruiting, onboarding, and training processes for new store openings and facilitated company-wide comms & transitional needs during company restructuring & expansion.

NEW YORK, NEW YORK, US

• In this role, I was accountable for the success of baristas and store supervisors across multiple retail locations, tracking weekly and quarterly inventories, scheduling, ordering, and all other general operational.
• Attended and facilitated staff meetings, maintained daily email correspondence, responsible for the upkeep of a busy schedule.
• Assisted and coordinated with the executive team regarding company growth and restructuring.
• Utilized P&L and prime cost reports to increase profitability.
• Established and implemented policies, goals, objectives, and procedures, conferring directly with leadership and staff members as necessary.

Brooklyn, New York, US

• In this role, I was accountable for the success of baristas and store supervisors across multiple retail locations, tracking weekly and quarterly inventories, scheduling, ordering, and all other general operational.
• Managed staff, prepared work schedules, and delegated specific duties.
• Attended and facilitated staff meetings, maintained daily email correspondence, responsible for the upkeep of a busy schedule.
• Determined staffing needs, and interviewed, hired, and trained new employees.
• Planned and directed activities such as sales promotions, coordinating with other department heads as required.

• As a result of a need in Portland's local communities, MESH was created with the objective of building a stronger sense of belonging (re)united with a sex-positive mindset. Using our combined skills and knowledge, we.
• Exhibited attention to detail, organizational strengths, and advanced skills in developing the collective structure; acted as a core decision maker for the entire organization.
• Planned and organized a wide range of events, including fundraisers, skill-sharing groups, conferences, variety shows, and poetry readings.
• Prepared invitations and promotional materials, structured audiovisual plans and coordinated with performers and event attendees.
• Demonstrated mastery of developing trusting, mutually respectful and inclusive relationships within a community.

• Local Sprouts was a worker-owned and operated cafe, bakery, and catering provider in downtown Portland, Maine. Our goal as co-owners of the business was to lead a more just and sustainable food and service economy that.
• Optimized profits through inventory management, demand planning, and monitoring daily labor costs.
• Developed close relationships with the community and analyzed their needs to develop and build menus and personalized events to ensure top-level customer service, retention, and referrals.
• Conferred with board members, founders, and co-owners to discuss issues, coordinate activities, and resolve problems.
• Developed new processes for the successful management and execution of restaurant operations.
• Managed personnel through the development of accountability systems and the development and management of HR operations.