Gaelyn Taylor Email & Phone Number

Australia

Melbourne, Victoria, Australia

Accountable for the delivery of Payroll and HR Support services, including HR systems, Data & Reporting and HR Shared Services to over 21,0000 employees across Victoria.

Melbourne, Australia

As Head of Employee Experience for Bupa, I was accountable for the leadership and overall management of the end-to-end employee experience for over 20,000 employees across APAC.I led a team of Digital, Reporting & Data and Business Process experts and the centralised HR Shared Services team, ensuring the delivery of first-class service to our employees, leaders, and People team. • Responsible for enterprise HR and payroll technology platforms • Designed and implemented digitally… Show more As Head of Employee Experience for Bupa, I was accountable for the leadership and overall management of the end-to-end employee experience for over 20,000 employees across APAC.I led a team of Digital, Reporting & Data and Business Process experts and the centralised HR Shared Services team, ensuring the delivery of first-class service to our employees, leaders, and People team. • Responsible for enterprise HR and payroll technology platforms • Designed and implemented digitally integrated and scalable HR Shared Services and support models • Accountable for delivery of digital transformation roadmap • Leadership of cross-functional transformation and change projects Show less

Melbourne, Australia

Promotion to Manager ANZ Digital People Solutions. I lead the Continuous Improvement team in the management of digital HR systems and processes. I was responsible for the execution of technical deployments, change initiatives and the optimisation of HR processes and systems through the design and implementation of continuous improvement programs. • Implemented Agile delivery and Human Centered Design methodologies • Creation of Market Unit change network and process improvement… Show more Promotion to Manager ANZ Digital People Solutions. I lead the Continuous Improvement team in the management of digital HR systems and processes. I was responsible for the execution of technical deployments, change initiatives and the optimisation of HR processes and systems through the design and implementation of continuous improvement programs. • Implemented Agile delivery and Human Centered Design methodologies • Creation of Market Unit change network and process improvement systems Show less

Melbourne, Australia

The "Single View of People" program was a global transformation project to deliver a single, unified digital experience for Bupa employees around the world (82,000 employees). Each market unit would implement Workday (HRIS) with ANZ being the first to go live. I joined the project as the Australian HR SME. I was responsible for the design and validation of ANZ HCM processes and the identification of process improvements opportunities. As a functional lead I was responsible for… Show more The "Single View of People" program was a global transformation project to deliver a single, unified digital experience for Bupa employees around the world (82,000 employees). Each market unit would implement Workday (HRIS) with ANZ being the first to go live. I joined the project as the Australian HR SME. I was responsible for the design and validation of ANZ HCM processes and the identification of process improvements opportunities. As a functional lead I was responsible for identifying change impacts and creating solutions to mitigate risks and increase user adoption. • Lead and facilitate stakeholder working groups • Created support service model for system changes • Design and delivery of technical configuration changes Show less

Melbourne, Australia

As HR Consultant for Bupa ANZ, I provided generalist HR advice and support to leaders on all aspects of employee relations. I was responsible for resolving complex case management issues involving conduct and policy breaches, ensuring compliance and alignment to the Bupa Values. I designed and delivered impactful leader-specific training on performance management, agreement interpretation, and conflict resolution.

Collingwood

Accountable for the development and implementation of workforce strategies to improve the attraction and retention of talent across the community-based workforce, and the development of key workforce metrics.

Fairfield

Sole HR anchor, I was accountable for all organisational HR inquiries and delivered guidance and solutions to the executive leadership team. I leveraged my expertise to provide insightful employee relations advice, highly successful recruitment campaigns and effective management of Workcover claims and return-to-work programs.

Melbourne Cbd

As VOC, I led the recruitment, onboarding, coaching, and performance management of new lecturers, ensuring compliance through optimised people systems and processes. Additionally, I oversaw the Student Services team, driving successful recruitment initiatives, fostering student well-being through engaging activities, and providing confidential welfare counselling.

Melbourne Cbd

Leveraging a decade of success in Hospitality Operations Management, I followed my passion for training to become a Hospitality Lecturer. I excelled in both crafting impactful training resources (management, HR, finance, safety, marketing, F&B operations) and delivering dynamic classroom sessions. My expertise extended to conducting comprehensive assessments, moderating evaluations, and auditing processes, ensuring consistent quality and high student engagement.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Business Management (Human Resources)

Deans Commendation School of Commerce 2012 & 2013

Workday Hcm Fundamentals

Advanced Diploma Of Management, Hr & Marketing

Certificate, Return To Work Coordination

Certificate Iv, Training And Assessment (Taa40104)