Change Management Officer on SAP roll out & Digital Project Manager

Project coordination & lead for the deployment of the new Core Website solution in Scandinavia (3 countries (Se + Dk + No) with 7 streams (including CMS + Endeca Search + webhsop + MDM & Pdt Info + MIS + Pricing + change managemnet) with close to 60 people involved over 12 months project. => Project delivery still on-going In addition - Project coordination of the feasibility study for CRM software upgrade. Analysis & planning. => Delivered On-time

Audit, recommendations and implementation of business optimisation programm focus on Sales Efficiency & organisation for Denmark subsidiary.

Project & change Director - Led the implementation of the CRM & BI Core solution for Antalis UK and Ireland. Project focus on change to develop the culture towards a 'customer centric organisation'. Project delivered within budget and schedule.

Transition Project manager to launch the digitalisation process of the invoices PtoP. "Implement and coordinate the transition phase for manually processing digitalise invoices and initiate change plan" - Manage two consultants (CF) and controle integrity of the process , implement operationnal indicators and KPIs, initiate transformation plan and continuous improvement processes.=> Securisation of transition phase, operationnels indicators and dashboards implementer and… Show more Transition Project manager to launch the digitalisation process of the invoices PtoP. "Implement and coordinate the transition phase for manually processing digitalise invoices and initiate change plan" - Manage two consultants (CF) and controle integrity of the process , implement operationnal indicators and KPIs, initiate transformation plan and continuous improvement processes.=> Securisation of transition phase, operationnels indicators and dashboards implementer and transformation initiated. Show less

Freelancer as Head of Operations of the SSC (Shared Service Centre) KLB Group for a French CAC40 Group. --> "implement a service centred culture for the CSP KLB Group" - Manage 5 teams (125 people) - Develop a results and fact based culture - Implement a Performance management system with a fact based culture - Increase productivity and quality by coordinating initiatives based on Lean, Six-Sigma - Accelerate project delivery with new project governance

Gaëtan's role was to coordinate the launch of the new strategic offering based on the new Business Intelligence Web platform (). - Coordinate the deployment of the platform to all IMS French Offering (30+) with the marketing lead. - Liaise with Client services department to Migrate 105 clients, 800 users, 1200 subscriptions. - Create the support team and Implement new operational processes to service the user community - Report progress of the project to the COMEX (Budget… Show more Gaëtan's role was to coordinate the launch of the new strategic offering based on the new Business Intelligence Web platform (). - Coordinate the deployment of the platform to all IMS French Offering (30+) with the marketing lead. - Liaise with Client services department to Migrate 105 clients, 800 users, 1200 subscriptions. - Create the support team and Implement new operational processes to service the user community - Report progress of the project to the COMEX (Budget, planning, Risks & issues) - Design and deliver the new training program on the BI tool (in French and English) and the new BI processes and reporting (150 sessions, 500+ trainees) - Manage BI projects (1,5k to 30K€) for Pharma clients under different technologies (Qlickviews, IAM, Xlcubed).=> creation of € 1.5M additional revenues and support more than € 50M of recurrent data revenues.Continuous Improvement: Design, deliver and coordinate three Kaizen and Lean sessions on the business for productivity gain and cost reduction. Show less

Head of Operations in France and member of the Executive Comittee. Leading 6 teams, 25 people : Production, Data Reference, Quality & Stats, Client Services, Centre Of Excellence and IT Department. - Manage the budget of 4,5 M€ - Drive innovation and development team with a budget of over 800K€ and 10 contractors - Increase productivity, costs savings and reduce production time by creating new initiatives based on Lean / Six Sigma and a new new approach to Project Management… Show more Head of Operations in France and member of the Executive Comittee. Leading 6 teams, 25 people : Production, Data Reference, Quality & Stats, Client Services, Centre Of Excellence and IT Department. - Manage the budget of 4,5 M€ - Drive innovation and development team with a budget of over 800K€ and 10 contractors - Increase productivity, costs savings and reduce production time by creating new initiatives based on Lean / Six Sigma and a new new approach to Project Management with PMI - Accelerate strategic repositioning with new technologies to create new revenus opportunities : Implementation of a new CRM (MS Dynamics), launch of a new Website for new revenues=> 15% costs savings and 20% reduction of production time. Show less

Business Analytic support and then Change lead to the Quality Impact Group Initiative in EMEA. 1. Coordinate the design, gathering and reporting of Quality KPIs for Senior Management. 2. Lead the design and implementation of Query Management best practices, processes, metrics and reporting system across EMEA and Asia Pac regions. 3. Design and lead the development of the Internal Quality dashboard and the Optimisation of the client Dashboard using Agile Scrum methodology. The… Show more Business Analytic support and then Change lead to the Quality Impact Group Initiative in EMEA. 1. Coordinate the design, gathering and reporting of Quality KPIs for Senior Management. 2. Lead the design and implementation of Query Management best practices, processes, metrics and reporting system across EMEA and Asia Pac regions. 3. Design and lead the development of the Internal Quality dashboard and the Optimisation of the client Dashboard using Agile Scrum methodology. The tool are developped with SQL, .Net and SSRS. Show less

Consulting Projects for IMS HealthConsulting Projects for Enotions - Web design agency Support the Project Manager of different Web design project for Haagen Dazs, Old El Passo and Tropicana. Strategic review of the business and recommendations for building a "sustainable future".

Working with the Managing Director, Gaëtan facilitated the re-organization of the business processes and the implementation of the performance management system in line with the company strategy. He also initiated and managed the Business management system project and Sales Order configuration software. Example of achievements:ERP implementation: Initiated the project at Board level – wrote the Request for Proposal – Co- ordinated the Selection Process – Recommended scenarios to the… Show more Working with the Managing Director, Gaëtan facilitated the re-organization of the business processes and the implementation of the performance management system in line with the company strategy. He also initiated and managed the Business management system project and Sales Order configuration software. Example of achievements:ERP implementation: Initiated the project at Board level – wrote the Request for Proposal – Co- ordinated the Selection Process – Recommended scenarios to the Board - HR software implemented – Finance & Distribution work suspended. 1.5 year project with a £178k spent on 330K budget. Re-engineering Stock: Gaëtan took the supervision of the stock for six months. Recruited the new team, re-engineered the processes and developed the use of technology. The team improved the cash flow by £220K (45% Reduction in stock level) and cut the running cost by 38% (£47K/year). Show less