Colleen Gaffney

Colleen Gaffney Email and Phone Number

Senior Manager, Enterprise Services at Proofpoint @ Proofpoint
Colleen Gaffney's Location
Pittsburgh, Pennsylvania, United States, United States
Colleen Gaffney's Contact Details

Colleen Gaffney work email

Colleen Gaffney personal email

Colleen Gaffney phone numbers

About Colleen Gaffney

I'm enthusiastic about my team, customer exuberance, and security awareness!I spend a decent amount of time collaborating with security and training stakeholders from organizations of various locations, sizes and industries. The common theme is that security awareness is crucial at all levels. Leaders are not assuming that employees start at a new job with a thorough understanding of phishing, strong passwords, insider threats, and safe internet and social media usage. These folks also do not assume that every possible threat a user may be exposed to is caught at the gateway. Protection starts with people and we are here to equip people with the acumen to wield the tools and information required to do their jobs as safely as possible.

Colleen Gaffney's Current Company Details
Proofpoint

Proofpoint

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Senior Manager, Enterprise Services at Proofpoint
Website:
proofpoint.com
Colleen Gaffney Work Experience Details
  • Proofpoint
    Senior Manager, Enterprise Services
    Proofpoint Jul 2023 - Present
    Sunnyvale, California, Us
  • Proofpoint
    Senior Manager, Managed Security Awareness Training At Proofpoint
    Proofpoint Aug 2022 - Jul 2023
    Sunnyvale, California, Us
  • Proofpoint
    Manager, Managed Security Awareness Training
    Proofpoint Nov 2019 - Aug 2022
    Sunnyvale, California, Us
    Team building through coaching and talent development.Cross-team collaboration to achieve customer goals and maintain satisfaction.Sales enablement and growth.
  • Proofpoint
    Managed Services Supervisor
    Proofpoint Aug 2018 - Nov 2019
    Sunnyvale, California, Us
    Maintained and updated new hire training documentation.Mentored team members.
  • Wombat Security Technologies
    Managed Services Team Lead
    Wombat Security Technologies Dec 2017 - Aug 2018
    Pittsburgh, Pa, Us
    Pioneered team-wide meetings to discuss best practices.Conducted one-on-one meetings with direct reports.
  • Wombat Security Technologies
    Managed Service Engineer
    Wombat Security Technologies May 2016 - Dec 2017
    Pittsburgh, Pa, Us
    Planned and executed security awareness training projects for customers and prospects.
  • Wombat Security Technologies
    Technical Support Engineer
    Wombat Security Technologies Mar 2016 - May 2016
    Pittsburgh, Pa, Us
    Answered support cases.Developed, conducted and promoted live training sessions for new customers.
  • Jazz Performance Recruiting
    Implementation Specialist
    Jazz Performance Recruiting Sep 2014 - Mar 2016
    Denver, Colorado, Us
    Consulted with customers on integrating software to align with existing processes.
  • Jazz Performance Recruiting
    Customer Success Coordinator
    Jazz Performance Recruiting Dec 2012 - Sep 2014
    Denver, Colorado, Us
    Addressed customer concerns around support, billing, and integrations.
  • Jazz Performance Recruiting
    Customer Success Intern
    Jazz Performance Recruiting Aug 2012 - Dec 2012
    Denver, Colorado, Us
    - Calculate daily, weekly and monthly metrics relating to subscribers and support- Reach out to trialers and subscribers to provide support
  • Panopto
    Sales Support Intern
    Panopto Aug 2011 - Jul 2012
    Pittsburgh, Pa, Us
    Populated and maintained CRM database.Contacted customers regarding scheduled webinar conferences and new business.Conducted research on multiple markets and several different competitors.
  • Philip Pelusi Hair Salons
    Guest Services Director
    Philip Pelusi Hair Salons Oct 2010 - Aug 2011
    Maintained appointment schedules of over 20 designers.Implemented marketing campaigns via phone and at the salon.Provided outstanding customer service.

Colleen Gaffney Skills

Customer Service Crm Microsoft Office Account Management Sales Saas Training Management Sales Operations Salesforce.com Relationship Building Project Management Cold Calling Customer Support Software Implementation New Business Development Competitive Analysis Team Leadership Email Marketing Onboarding Customer Satisfaction

Colleen Gaffney Education Details

  • University Of Pittsburgh
    University Of Pittsburgh
    General
  • Community College Of Allegheny County
    Community College Of Allegheny County
    Business

Frequently Asked Questions about Colleen Gaffney

What company does Colleen Gaffney work for?

Colleen Gaffney works for Proofpoint

What is Colleen Gaffney's role at the current company?

Colleen Gaffney's current role is Senior Manager, Enterprise Services at Proofpoint.

What is Colleen Gaffney's email address?

Colleen Gaffney's email address is co****@****ail.com

What is Colleen Gaffney's direct phone number?

Colleen Gaffney's direct phone number is +141262*****

What schools did Colleen Gaffney attend?

Colleen Gaffney attended University Of Pittsburgh, Community College Of Allegheny County.

What skills is Colleen Gaffney known for?

Colleen Gaffney has skills like Customer Service, Crm, Microsoft Office, Account Management, Sales, Saas, Training, Management, Sales Operations, Salesforce.com, Relationship Building, Project Management.

Who are Colleen Gaffney's colleagues?

Colleen Gaffney's colleagues are Eva López Romero, Sterling Matheson, Curtis Wray, Cissp, Craig Temple, Jason Mccutchen, Jacob Brogdon, Cpa, Ben Warren.

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