Gagan Chopra

Gagan Chopra Email and Phone Number

Senior Manager - Operations at American Express @ American Express
new york, new york, united states
Gagan Chopra's Location
West Delhi, Delhi, India, India
Gagan Chopra's Contact Details

Gagan Chopra personal email

n/a
About Gagan Chopra

18 years work experience in card & banking operations , customer service , financial and foreign exchange services. Ability to excel in individual roles as well as team based environment. Demonstrated competency to set goals, coach and motivate diverse teams to deliver high performance, and develop leaders. Experienced in managing operations in areas of customer service (both front office & back office including call centre management) , financial services , foreign exchange services , risk management , leadership & employee development , vendor management etc. Demonstrate strong leadership, a focus on consistently improving results for business & process with maniacal focus on controls , build effective working relationships , and extremely adaptable & flexible.

Gagan Chopra's Current Company Details
American Express

American Express

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Senior Manager - Operations at American Express
new york, new york, united states
Website:
americanexpress.com
Employees:
69113
Gagan Chopra Work Experience Details
  • American Express
    Senior Manager - Operations
    American Express Sep 2006 - Present
    Gurgaon, India
    I am presently managing KYC Due Diligence , New Account Setup , Enhanced Due Diligence , Compliance Periodic Reviews , & Payment Processing globally for the Foreign Exchange Services business. Prior to this , I have managed Item Processing , Global Account Setup & Maintenance , Regional Customer & Financial Services for EMEA , and Risk Operations for EMEA & JAPA regions in the Global Payment Options (GPO) business.
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  • American Express
    Manager - Wealth Management Operations
    American Express Dec 2002 - Sep 2006
    New Delhi Area, India
    Responsible for managing Centralized and Regional Banking Operations such as Centralized Statement Processing , Centralized Account Collaterals Processing , Account Opening , Regulatory Reporting , Reconciliation’s , Account Maintenance , Mutual Fund Investments , Fixed Deposits , Related Projects etc.
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  • American Express
    Assistant Manager - Remittances , Reconciliation , & Card Production
    American Express Apr 2001 - Dec 2002
    Gurgaon, India
    Responsible for managing Centralized Card Operations (for India and Area Countries) such as Card Repayments Processing , Reconciliation’s , Card Issuance & Dispatch , Related Projects etc.
  • Standard Chartered Bank
    Assistant Manager - Finance & Business Planning
    Standard Chartered Bank Sep 1998 - Apr 2001
    New Delhi Area, India
    Responsible for managing Regional Card Operations such as Transactions Processing (viz. Card Repayments , Merchant Setup & Servicing , Teledrafts etc ) , Reconciliation’s , Cost Management , Agency Management , Query Management etc.
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  • Standard Chartered Bank
    Officer - Customer Services
    Standard Chartered Bank Sep 1996 - Aug 1998
    Responsible for handling the walk-in desk & ensuring resolution of cardholder queries & issues within benchmarks to the customer’s delight besides contributing towards process improvements & ideas.
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Gagan Chopra Skills

Credit Cards Financial Risk Relationship Management Customer Service Business Development Vendor Management Banking Payments Business Analysis Analytics Risk Management Mis Financial Services Portfolio Management Team Management

Gagan Chopra Education Details

Frequently Asked Questions about Gagan Chopra

What company does Gagan Chopra work for?

Gagan Chopra works for American Express

What is Gagan Chopra's role at the current company?

Gagan Chopra's current role is Senior Manager - Operations at American Express.

What is Gagan Chopra's email address?

Gagan Chopra's email address is ga****@****exp.com

What schools did Gagan Chopra attend?

Gagan Chopra attended R A Podar Institute Of Management Studies, Sri Venkateswara College, Delhi Public School - R. K. Puram.

What skills is Gagan Chopra known for?

Gagan Chopra has skills like Credit Cards, Financial Risk, Relationship Management, Customer Service, Business Development, Vendor Management, Banking, Payments, Business Analysis, Analytics, Risk Management, Mis.

Who are Gagan Chopra's colleagues?

Gagan Chopra's colleagues are Brijesh Yadav, Almudena Diaz Del Campo Sierra, Jayesh Hingad, Naman Khullar, Heather Cyberwaif, Mark Safran, Urja Dewan.

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