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Gagan N. is listed as Deputy General Manager at Cognizant at Cognizant, a with 278214 employees, based in India. AeroLeads shows a matched LinkedIn profile for Gagan N..
Gagan N. previously worked as Deputy General Manager - PEX, IOA at Cognizant and Service Delivery Manager at Cognizant. Gagan N. holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Delhi University.
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Gagan N. is a Deputy General Manager at Cognizant at Cognizant.
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I lead strategic initiatives for high-profile clients at Cognizant Digital Operations, APAC & EMEA region. Specialized in leveraging emerging technologies, I drive service portfolio optimization, intelligent automation, and process enhancement, contributing to cost reduction and revenue optimization.
Head of Business Excellence & Transaction Quality, led teams across APAC and the U.S. to manage quality performance, including industry leaders like Pfizer and Verizon,. Spearheaded strategic initiatives, process improvements, and rigorous quality control measures, overseeing a 5,000-agent workforce to maintain top-tier quality standards. Demonstrated exceptional leadership and attention to detail, contributing significantly to the operational efficiency and reputation of our client brands.
Oversaw strategic process improvement initiatives across India and the Philippines for SITEL APAC, focusing on leading complex projects to enhance productivity, profitability, and customer satisfaction. Applied Six Sigma and lean methodologies to address challenges like customer complaints, process inefficiencies, and time constraints, achieving significant waste reduction and efficiency gains. Fostered a Six Sigma-rooted problem-solving culture through regular training and knowledge dissemination, promoting organization-wide best practices.
I led comprehensive training in Six Sigma, Lean, and Kaizen, elevating the capabilities of engagement professionals. Spearheaded initiatives in Process Management and Statistical Process Control, setting key performance metrics. Collaboratively addressed audit non-conformities (ISO 9000:2008, ISO 27001) to maintain compliance and operational excellence.
Enhance business operations by applying Six Sigma and Lean methodologies across multiple organizations. Led diverse process improvement initiatives in Gurugram, Haryana, covering areas like process analytics and internal audits. Conducted employee training on key standards such as COPC Gold Standards, Kaizen, and PCI DSS, significantly elevating operational quality and efficiency.
Other employees you can reach at cognizant.com. View company contacts for 278214 employees →
Arjun Yadav
Colleague at CognizantHyderabad, Telangana, India
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Akhil Malik
Colleague at CognizantGurugram, Haryana, India
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Dibya Debasish Mohapatra
Colleague at CognizantGreater Kolkata Area, India
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Yugesh Kumar V
Colleague at CognizantIndia
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Padmapriya Pg
Colleague at CognizantBengaluru, Karnataka, India
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Cynthia V.
Colleague at CognizantGreater Chicago Area, United States
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Kavya Surapureddy
Colleague at CognizantAnanthapuramu, Andhra Pradesh, India
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Ninganagouda Patil
Colleague at CognizantIndia
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B R Rohith
Colleague at CognizantBengaluru, Karnataka, India
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Mallikarjun Hosamath
Colleague at CognizantBengaluru, Karnataka, India
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Quick answers generated from the profile data available on this page.
Gagan N. works for Cognizant.
Gagan N. is listed as Deputy General Manager at Cognizant at Cognizant.
Gagan N. is based in India while working with Cognizant.
Gagan N. has worked for Cognizant, Tech Mahindra, Sitel, Wipro Bpo Solutions Limited, and Quatrro Business Support Services.
Gagan N.'s colleagues at Cognizant include Arjun Yadav, Akhil Malik, Dibya Debasish Mohapatra, Yugesh Kumar V, and Padmapriya Pg.
You can use AeroLeads to view verified contact signals for Gagan N. at Cognizant, including work email, phone, and LinkedIn data when available.
Gagan N. holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Delhi University.
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