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Gagan Prakash Email & Phone Number
Workforce Management Analyst
at
IDFC FIRST Bank
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Workforce Management Analyst
Location
Noida, Uttar Pradesh, India
Who is Gagan Prakash? Overview
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Quick answer
Gagan Prakash is listed as Workforce Management Analyst at IDFC FIRST Bank, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Gagan Prakash.
Gagan Prakash previously worked as Workforce Management Analyst at Hgs - Hinduja Global Solutions and Workforce Analyst at Allsec Technologies Limited. Gagan Prakash holds Bsc Computer Science, Mathematics And Computer Science, A from Maharaja Chhatrasal Bundelkhand University.
Company email context
Email format at IDFC FIRST Bank
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IDFC FIRST Bank
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Profile bio
About Gagan Prakash
An energetic and enthusiastic sales executive, assisting customers for the past 1 years to find what they are looking for. My skills include assessing prospects, making most of the available options, and closing a profitable deal. I also take on follow-up roles as and when required.
Current workplace
Gagan Prakash's current company
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6 roles
Gagan Prakash work experience
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Workforce Management Analyst
CurrentMentorship and Coaching: Guide junior analysts in forecasting, scheduling, and real-time monitoring skills.Training Development: Collaborate with training teams to develop and deliver training programs tailored to the needs of junior analysts, covering WFM tools, processes, and best practices.Subject Matter Expertise: Stay updated on industry trends to.
Aug 2023 - Present
Workforce Management Analyst
Analyze call volume pattern to manage work shift, lunches and breaks, maintaining communications regarding events that impact call volumeCollect daily unplanned exceptions ( call, Out, lates ) and administers those update in the workforce management systemProvide information updated regarding recent, current and future State of the businessManage proactive.
Jan 2022 - Jul 2023
Workforce Analyst
Analyze call volume pattern to manage work shift, lunches and breaks, maintaining communications regarding events that impact call volumeCollect daily unplanned exceptions ( call, Out, lates ) and administers those update in the workforce management systemProvide information updated regarding recent, current and future State of the businessManage proactive.
Jan 2020 - Dec 2021
G-Stats Trainer
Motherson Sumi Systems Limited
Jun 2019 - Jun 2020
Workforce Management Analyst
Motherson Sumi Systems Limited
*Monitoring all queues and ensuring appropriate roster actions are done to ensure target metrics are met. *Daily product planning target *Daily defect report *Daily shrinkage report *Productivity report, shift wise*provide product training and refresher Session.
Jul 2019 - Dec 2019
2 education records
Gagan Prakash education
Bsc Computer Science, Mathematics And Computer Science, A
Maharaja Chhatrasal Bundelkhand University
12, Mathematics, A
Govt. Boys Higher Secondary School Harpalpur
FAQ
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Quick answers generated from the profile data available on this page.
What company does Gagan Prakash work for?
Gagan Prakash works for IDFC FIRST Bank.
What is Gagan Prakash's role at IDFC FIRST Bank?
Gagan Prakash is listed as Workforce Management Analyst at IDFC FIRST Bank.
Where is Gagan Prakash based?
Gagan Prakash is based in Noida, Uttar Pradesh, India while working with IDFC FIRST Bank.
What companies has Gagan Prakash worked for?
Gagan Prakash has worked for Idfc First Bank, Hgs - Hinduja Global Solutions, Allsec Technologies Limited, and Motherson Sumi Systems Limited.
How can I contact Gagan Prakash?
You can use AeroLeads to view verified contact signals for Gagan Prakash at IDFC FIRST Bank, including work email, phone, and LinkedIn data when available.
What schools did Gagan Prakash attend?
Gagan Prakash holds Bsc Computer Science, Mathematics And Computer Science, A from Maharaja Chhatrasal Bundelkhand University.
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