Senior Analyst
Current• Extensive experience as a Senior Business Analyst and Project Manager, proficient in both Waterfall and Agile methodologies, overseeing multiple project phases including initiation, planning, execution, and maintenance.• Demonstrated expertise in managing projects related to Public e-Billing, Lease Accounting, and Concur, spanning across various regions.• Utilized tools such as Confluence, ServiceNow, and JIRA to drive efficient collaboration and documentation.• Led stakeholder engagement efforts, effectively gathering and analyzing business requirements (BRD), facilitating identification of improvement areas.• Produced comprehensive functional and technical specifications, ensuring seamless integration of system enhancements across diverse projects.• Fostered productive partnerships with development and QA teams, guaranteeing successful implementation and robust testing of solutions.• Provided end-user training and support to ensure smooth adoption of new processes and systems.• Monitored project progress and status, compiling detailed reports for stakeholders and management.