Gagan Singh Email & Phone Number

Victoria, Australia

Officer, Victoria, AU

Provide expert strategic and operational advice and support to senior management on information technology and information management programs

Officer, Victoria, AU

Provide operational direction, instruction and assistance to ensure effective and efficient delivery of Council’s IT Services (Cloud and Onpremise) and maintenance of Council’s IT Infrastructure. Securing the corporate systems against internal and external threats; planning for Council’s future IT Infrastructure requirements. Manage the IT Infrastructure.

Officer, Victoria, AU

Provide operational direction and instruction to ensure effective and efficient delivery of Councils IT Services. Provide a mature approach to Customer Service and ensure high levels of support and service are maintained by the Service Desk Team.

Melbourne, VIC, AU

To provide leadership and management for national and state based projects. Managing and transform service desk operations in regional Victoria. Working to evaluate business process designed to maintain and improve service and project delivery. Providing both a pre-sales and post-sales implementation skill-set in the delivery of high quality service to.

Morwell, Victoria, AU

Key leadership role tasked with managing and delivering IT operations reflective of short and long term strategic objectives. Implemented ITIL principles for problems resolution and change management. Engaged a collaborative leadership approach to overcome obstacles that included a complex environment and reduction of staff to drive transformational.

Morwell, Victoria, AU

Led the IT team in various complex projects to deliver desired solutions to the organisation. Key accountability for disaster recovery, project planning and implementation, budgeting and business planning, to maintain the network and server infrastructure to support councils LAN and WAN operations.Achievements- Implementation of Mitel VOIP solution across.

Morwell, Victoria, AU

Led the IT team in various complex projects to deliver desired solutions to the organisation. Key accountability for disaster recovery, project planning and implementation, budgeting and business planning, to maintain the network and server infrastructure to support councils LAN and WAN operations. Delivery of infrastructure strategy and its.

Docklands, VIC, AU

Highly customised, solutions focused role engaging key corporate clients to deliver solutions. Applied expertise when performing technical functions whilst driving improvements. Respected senior resource, mentor and trainer. Received numerous compliments and accolades for complex problem solving skills.

Melbourne, Victoria, AU

Strategic focused role championing the development and implementation of a whole health ICT strategy that met short and long term directives. Key collaborator working with Victoria Health Alliances to achieve a single point of presence to successfully deliver unprecedented results in financial, patient and clinical systems for the state of Victoria.

Provided leadership across national multi-site locations that included Sydney, Perth, Brisbane and Melbourne. Created and implemented an unprecedented network to the value of $2M. Managed and led staff to deliver results to an ASX listed company.

Graduate Diploma Of Business Administration, Business Administration And Management, General

Qmaster Engineer, Voice Networks

Education record

Bachelor Of Business Information System, Information Technology

Genesys Consultant Inbound Voice, Voice Networks

Microsoft Certified Systems Engineer, Information Technology

Sophos Certified Administrator, Information Technology