Consumer service fulfilment

Azure DevOps Setup & Config: Manage Azure DevOps Services for project setup, repositories, pipelines, & access control.Infrastructure as Code (IaC): Implement IaC with ARM templates or Terraform for Azure infrastructure provisioning.Source Code Management: Utilize Git in Azure DevOps for version control, branching, & merging in repositories.Continuous Integration & Deployment (CI/CD): Design, maintain CI/CD pipelines for automated application & infrastructure deployment.Automation: Create scripts/templates for tasks like resource provisioning, config management, & environment setup.Monitoring & Logging: Set up monitoring solutions to track Azure app & infra performance with alerts & notifications.Testing & Quality Assurance: Implement testing strategies & automated frameworks for code quality assurance.Containerization & Orchestration: Use Docker & Kubernetes for scalable app deployment.Versioning & Release Management: Manage app & infra versioning & releases for seamless transitions between environments.Azure Infrastructure Management: Maintain Azure infrastructure for availability, scalability, & security.Cloud Solution Architecture: Collaborate with architects to implement Azure-based solutions meeting high availability, DR, & performance requirements.Security & Compliance: Implement security best practices, access controls, encryption, & compliance in Azure.Collaboration & Communication: Work with cross-functional teams to ensure smooth Azure service & app operation.Documentation: Maintain up-to-date Azure configurations, procedures, & process documentation.Troubleshooting & Issue Resolution: Identify & resolve technical issues to minimize service disruptions in Azure.

Providing L1/L2 support for Delivery and operation activities of ASR 9010 , ASR903 , ASR920 and ASR3925 ,RAD/Techroute/Fiberhome/Raisecom/Voltek switches and Demarc switches in RJIL.L1/L2 support to NOKIA OLT for FTTX implementation and operations.Hands on Experience on DWDM technology such as ALU PSS32 and Ciena 6500 in field operations.Taking care of availability of DWDM device with minimal alarm rate to achieve NWA target as well as requiredTAT.Closure of all SA/NSA DWDM/IP tickets within SLA in coordination with NOC.Raising Planned Events all types of DWDM activities for any type of change or incidents.Physical installation and Commissioning of New transponders, End to End demands provisioning and Lambdabypass in coordination of NOC.Periodic Audit/PM of all DWDM/IP nodes and maintaining all infra parameters.99.99% availability of 300 MW/UBR links.Timely follow-up with NOC and field team for maintaining CMP ranking and NWA.Hands on experience on Change management & Incident Management.100% Enterprise NWA ( L2-L3VPN/ILL).Installation and commissioning as well as operation of ASR 9010 , ASR903 , ASR920 and ASR3925. Handonexperience on RAD/Techroute/Fiberhome/Raisecom/Voltek switches and Demarc switches in RJIL.Commissioning and operations of NEC and DW microwave.UBR commissioning and operation of IB440/C5X and HFCL devices.OFC and MW link planning and troubleshooting.Working Knowledge of IP Routing protocols.

Team Lead - Service DeliveryService Delivery of Enterprise links of devices like Point Red & ECI for ‘Vodafone India’.Hands on experience on transmission technologies such as Huawei ECI & NECHaving Coordination with NOC team during delivery and Fault.Managing Pole and UBR Vendors with aggressive follow up.

To Guide customer to follow mobile insurance procedure.ETE coordination with customer and Mobile service centre to provide service to customer on time.ETE billing review and submission.Submission of document to regional office.