Gagan Kumar Email & Phone Number

Saint Paul, Mn, Us

Bloomington, Minnesota

Staff Engineer -Supplier/Program/Product ManagementManagement of Supplier Quality for globally sourced precision components used in Seagate's disk drive products. Responsible for defining and executing quality, operational, and strategic direction of key supply chain and product development processes to address cost, quality and delivery performance.Work closely with engineering and manufacturing divisions to track and communicate requirements to external suppliers throughout product lifecycle - development, launch and mass production Experience with suppliers of machined components, complex sub-assemblies, adhesives, ceramics, lasers and other electronic components from Japan, Thailand and China . Perform site audits and assign corrective actions when needed. Participate in supplier selection, develop qualification plans and oversee integration to mass pro. Supplier quality engineering using six sigma tools, 8D, Lean Sigma, Gage R&R and statistical process controls.

Managed a customer facing team of 25+ field service engineers to support cutting edge technology operations in North America and Europe across multiple industries. Key account management and data driven metrics for product performance, quality assurance, customer satisfaction and resource utilization. Technical skills in Class 10/100 clean room (semiconductor) manufacturing. Expertise in automation, sensors, control systems, cryogenics, instrumentation & process engineering. Integration of cross functional teams, service marketing, pre- and post-sales assistance and identified new opportunities in support of a $25M service business.

Managed a team of seven engineers who supported a major Fortune 500 manufacturing client site. Adopted a “Working Manager” approach to ensure team success in troubleshooting of very complex manufacturing process engineering and equipment issues (FMEA, DOE, and SPC). Enhanced team morale, improved timelines and cut costs by identifying and reversing deficiencies. Executed complex technical projects of varying scope.

Engineering lead for all technical issues.Focal point for managing customer activities in the field. Executed time critical projects; equipment installations, power up, qualification and production (IQ/PQ/OQ). Generated improved support mechanisms for system operation and process reliability. Focused on product success, improved tool quality and optimized performance through design reviews, writing product specifications and defining operating parameters.

Deposition and study of Ferro-electric thin film materials using CVD and MOCVD on silicon substrates. Optical (SEM, TEM), Structural (CRD) and Electrical characterization to determine suitability for integration with conventional CMOS technology to produce radiation hard non-volatile Ferroelectric Random Access Memory (FRAM) devices.

Mba, Mba

Activities and Societies: Executive MBA Class of 2006International Residency in Chile and Argentina

Education record

Ms, Materials Science

Activities and Societies: Tau Beta PiResearch fellowship funded by the NSF and Raytheon

Be, Metallurgical Engineering

Activities and Societies: National Cadet Corps.Training / Internships: Bokaro Steel Plant - Steel Authority of India (Metals & Mining.