Gagan P Email & Phone Number

Bengaluru, Karnataka, India

• Implementing automation Architecture (pyTest) using appium for iOS & Android applications test• Integrating automation framework with daily pipeline in Jenkins• Datadog & Gainsight log monitor and analysis for product improvement which helped improve customer feedback & satisfaction• Setting up a mock server for automation which help us remove dependency on real time server response, this helps in simulating many scenarios without changing the server configuration – Like wiremock and charles proxy• Customer user rating & feedback monitoring which helps evolving the product for better usability • Production release and monitoring of production bugs (preparing RCA to help us avoid repetitive issues which in turn help us strengthen our QA process)• Hands on working with mongoDB & Mysql database Management • AWS log analysis for backend services to identify the impact on the client system.

Bengaluru, Karnataka, India

• Implementing automation Architecture (pyTest) using appium for iOS & Android applications test• Integrating automation framework with daily pipeline in Jenkins

Bengaluru, Karnataka, India

Handling the Network part for the Base Cloud (VPC, subnet, ACL & etc)System Monitoring using AIOP's (Traffic Monitoring, Service Switch HWS & AWS, Bandwidth Monitoring & etc)Cost optimization by generating reports for CPU & Memory usage for all the WiseWAN servers (Checking as per the KPI to increase or decrease the CPU & Memory for servers)Alarm Management - Creating Alarms as per the KPI, on issue check on quick resolution & co-ordinate with R&D team for solution.Performing recovery drills for all the services to make sure the stability of the system is not broken.

Bengaluru, Karnataka, India

Harmony OS is an operating system launched by Huawei for the intelligent IoTHarmony OS contains the LiteOS kernel and related components, Huawei LiteOS is a real-time kernel–based lightweight operating system developed by Huawei for the IoT• Highlight real-time and stable• Ultra-small kernel, basic kernel size of less than 10 KB• Low power consumption• Capable of Static function compaction

Bengaluru, Karnataka, India

Key Responsibilities:• Requirement analysis for Android based Smartphones and tablets for different Markets (global & Tier1 operators).• Designing Simulation Test bed for various test requirements for Global and Operator Markets.• Defining Test Strategies and giving direction to Test Managers for Execution.• Analysing Market issues by debugging them giving first analysis to development and domain teams.• Designing Automation solutions and deploying them.• Tracking down the risks involved for testing during release cycle & provide on time solution.• Stakeholder management in handling Key issues for different platforms and providing solutions across platforms.Achievements:• Successful delivered of upgrade for various Android versions (JB to KK, L to M) for handsets G8, ATH, G7.• Successfully delivery of handset for big operators like Orange, EE, Vodafone, Deutsche Telekom, Bouyguesand and many more.• Handling the complete Europe region handset delivery and successfully delivered handsets like Nexus 6P, G8, Y635, Y6 for both open market and with customization to operators. • End to End responsibility from requirement to delivery (Strategy Preparation, Tools analysis, Project Handling, Technical Acceptance review and delivery)• Developed Automation solution for Endurance Testing, launcher, Stress Test, Key event recorder, Language variance Check and deployed successfully across platforms which has reduced the manual effort by a huge margin.• Ramp up the team by giving technical training simulation.

Bengaluru Area, India

Key Responsibilities:• Requirement analysis for Android based Smartphones and tablets for different Markets (global & Tier1 operators).• Designing Simulation Test bed for various test requirements for Global and Operator Markets.• Defining Test Strategies and giving direction to Test Managers for Execution.• Analysing Market issues by debugging them giving first analysis to development and domain teams.Achievements:• Successfully delivery of handset for big operators like Orange, EE, Vodafone, Deutsche Telekom, Bouyguesand and many more.• Handling the complete Europe region handset delivery and successfully delivered handsets like G7, G6, Y530, G535, Y550 and G740 for both open market and with customization to operators. • End to End responsibility from requirement to delivery (Strategy Preparation, Tools analysis, Project Handling, Technical Acceptance review and delivery)• Handling self-certification for operator versions (Like Orange, Vodafone and DT)• POC for Europe region for handling RO office and the issues reported, resolving or reproduce the issue in quick time so that solution to marked is quick and effective.• Ramp up the team by giving technical training simulation.

Bengaluru Area, India

Key Responsibilities:• Analysis and Design of product requirements to derive at Product test Specifications.• Conducting Brainstorming & Discussions with the team on derived requirement clarification & implementation.• Preparation of Iteration plans, Story division, Test Strategy and Test Plan.• Handle the tasks of providing technical leadership and guidance to other members.• Responsible for test requirements reviews, peer test case review and software acceptance test activities on a regular basis.• Identify the tool and provide the demo solutions for testing, so that further solution can be enhanced to test the in hand requirements.• Preparation of Story Cards, RTM, VDD, Release Notes, Version Test Report and involved in Product Evaluation Meetings.Achievements:• Worked as project lead in delivering plsql reports and successfully delivery of 30 Reports for CTI platform which covered various reports and daily calls and statistics, • Successful delivery and deployment of Huawei Proactive System (HPS) an outbound dialler for reliance with a distributed architecture. • Successful delivery of TCP adapter for mobile clients (chat client), which supported 1000 mobile client connections per adapter.• Successful delivery MS-exchange integration with chat client to show presence (busy or available) depending on the meetings.• Achieved 80% automation on the complete Suite for HPS which aided quicker and effective delivery.• Huawei eSpace chat tool integrated with Outlook to indicate outlook meetings in the chat client.• Ramp up the team by giving technical training simulation.• Conducted customer training for our products to orient the customer to showcase the advantage and how to use our solution in their existing environment.

Bengaluru Area, India

Key Responsibilities:• Reviewing the System Design and Technical Design documents • Involved in Writing, Reviewing and Execution of Test Cases using Quality Centre• Performing System, Functional, Integration, Regression and User Acceptance Testing.• Defect Reporting, Tracking and Validation with Clear Quest• Production Install/Uninstallation Validation• Simulating real-time scenarios like call process inside the system.• Involved in Alpha and Beta Cycles of testing.Achievements:• Learned Contact Centre Solutions like Outbound dialler, inbound dialler, call routing methods.• Learned VOIP, different hardware components like DTMF, TIC cards, IP Phone.• Took initiative in setting up lab environment for new work like Softphone with Proxy and sip based protocol testing.• Learned database basics and tested contact centre reports.

Bengaluru Area, India

Key Responsibilities:• Reviewing the System Design and Technical Design documents • Involved in Writing, Reviewing and Execution of Test Cases using Quality Centre• Performing System, Functional, Integration, Regression and User Acceptance Testing.• Defect Reporting, Tracking and Validation with Clear QuestAchievements:• Learned Contact Centre Solutions like Outbound dialler, inbound dialler, call routing methods.• Learned VOIP, different hardware components like DTMF, TIC cards, IP Phone.