● Oversaw shunt truck maintenance and repairs, ensuring safety compliance.● Developed efficient schedules for drivers and shunters to maximize productivity.● Monitored safety protocols, achieving a fleet safety score of 91 on the Motive Fleet Portal.● Coordinated dispatch activities for timely vehicle movement.● Managed vendor relationships via CPKC Vendor Web for efficient service procurement.● Processed payroll for drivers and shunters accurately and on time.● Handled office tasks to enhance operational efficiency.● Analyzed driver productivity metrics to identify improvement areas.● Led recruitment and onboarding of new drivers.● Acted as the primary contact for emergencies, ensuring prompt response.

- Monitored stock levels and ensured accurate inventory management through regular stock counts and audits.- Coordinated daily dispatch of trucks, ensuring timely and accurate delivery of orders.- Reviewed and processed customer orders, ensuring all items were correctly fulfilled.- Maintained shipping documentation, including packing slips, bills of lading, and delivery notes.- Communicated with drivers and transport companies to manage deliveries and resolve issues.- Inspected outbound shipments for accuracy, quality, and proper packaging.- Collaborated with sales and procurement teams to ensure timely order fulfillment.- Handled customer inquiries regarding shipment status and resolved delivery issues.- Ensured compliance with safety standards and shipping regulations.- Addressed and resolved shipping discrepancies, delays, and inventory issues.