Diagnosed and resolved issues with diverse mobile devices and computers. Troubleshooted software problems, replaced hardware components, and recovered data from damaged boards utilizing microsoldering techniques.Performed repair tasks both with and without the aid of schematics.Additionally, managed customer expectations and articulated problems in clear, concise, and easily understandable terms with minimal technical jargon.

Diagnosed and repaired a variety of devices, with an emphasis on mobile phones.

Retail position with responsibilities including handling cash, inventory management, end of day procedures as well as cleaning pump stations, various self-service machines, and general premises.

Maintained tactical radio and network systems. Handled and secured cryptographic keys for various systems.