Agnes Gagnon Email & Phone Number

Nashua, New Hampshire, United States

Nashua, New Hampshire, United States

I am responsible for being friendly, responsive, knowledgeable, and being a role model for otherassociates. I supervise checkout operations including providing customer service and assuring thatassociates are following company policies and procedures. When needed I also perform checker and bagger duties. I am responsible for maintaining the store in the manager's absence. These duties include receiving orders, maintaining the cleanliness of the store, and assisting departments when necessary. I am also responsible for checking emails and closing the store for the night when necessary.

Worcester, Massachusetts, United States

I supervised on-duty employees and established priorities within the store, such as assigning employees to work registers, stock shelves, or cleaning the aisles. I was also responsible for leading store activities and specialized events. I pulled and reviewed daily sales reports, developed sales forecasts, as well as trained and evaluate hourly employees. I was accountable for shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters, and ensuring all prices were accurate and up-to-date. I helped handle customer service and relations issues, such as complaints or problematic returns, and assisting customers in finding and purchasing products.

Worcester, Massachusetts, United States

Oversaw and provide customer service leadership, training, and coaching, alongside the General Manager, for all store employees. Maintained high employee retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity. Maintained a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock. Assisted in implementing all merchandising and marketing programs to ensure maximized sales and profits while maintaining asset controls. Did cash handling, fuel transactions, and promoted the Speedy Rewards loyalty program. Ordered products, managed inventory levels, and verified deliveries.

Hudson, New Hampshire, United States

Received payment by cash, check credit cards, or gift certificates. Issued receipts, refunds, credits, or change due to customer. Established or identified prices of goods and bills using calculators, cash registers, or price scanners. Answer customers' questions and resolved customer complaints. Maintained a clean and orderly business and store grounds for example doing outside trash clean up and snow removal.