Brandi B. Email and Phone Number

As an IT Support Specialist I offer assistance to computer system users. This is with hardware, such as desktop computers, printers, scanners or handheld devices or it is also with software programs. I assist with generally track all instances of support by creating IT tickets using ticket-tracking software. I also update the status of each ticket as they successfully assist each user with their issues. I also assistance with internal users or on the phone when assisting external users. I work to troubleshoot software, and user account trouble calls both onsite and remotely. I also manage user accounts and settings.

Performed and directed patient management functions. Interpreted communications, directives, and publications. Coordinated release of information functions. Prepared health record copies and abstracts. Coordinated release of information functions. Prepared, filed, safeguards, transferred, and retired health records. Maintained patient locator and suspense files. Prepared, coded, and transmitted clinical record cover sheets. Transcribed daily information onto charts. Transcribed physicians' orders, and prepared requests for diagnostic tests, consultations, and referrals.

Assist with installation, configuration, and administration of IT systems hardware and software related to all its facilities.The IT support professional would also be helping with new dealership acquisition IT initiatives, day to day resolution of outstanding IT support tickets, general PC help desk support, Office 365 administration and maintenance, company software installations and assisting with other ongoing and future projects.