Gaige Nixon Email and Phone Number
Having dedicated five fruitful years to The Old Ship Hotel in Brighton, I've garnered a wealth of expertise in the dynamic realm of hospitality. During this time, I've also had the opportunity to expand my horizons, lending my skills to The Angel Hotel in Cardiff, a distinguished counterpart to The Old Ship, and further diversifying my proficiency at Staybridge Suites, an IHG hotel in Brighton.My journey commenced at The Old Ship Hotel, where I immersed myself in various roles, notably thriving as an assistant restaurant manager. Over time, I gradually assumed responsibilities spanning front-of-house operations, night auditing, duty management, reception duties, reservations, and social media coordination. This multifaceted experience has deepened my understanding and broadened my skill set, providing a solid foundation in hospitality intricacies.I transitioned from a reservations agent back to food & beverage as the Conference & Banqueting Manager while also co-overseeing the Food & Beverage department. This experience provided valuable insight into different operational aspects and enhanced my versatility within the industry.Subsequently, contributing my expertise to Staybridge Suites in Brighton further honed my professional acumen, fostering adaptability and enriching my contributions to the hospitality landscape.This cumulative journey across The Old Ship, The Angel, and Staybridge Suites has been instrumental in shaping my holistic approach to hospitality management. It has amalgamated adeptness in food and beverage operations, guest services, IT systems, and operational optimization. It is this comprehensive background that fuels my eagerness to seamlessly transition into the realm of IT, armed with a fusion of industry expertise and technological acuity.In summary, my tenure at The Old Ship Hotel, complemented by experiences at The Angel Hotel in Cardiff and Staybridge Suites in Brighton, embodies a journey characterized by continuous growth, adaptability, and an unwavering commitment to excellence in both hospitality and technology.
Sitedefender® Site Security Systems
View- Website:
- site-defender.co.uk
- Employees:
- 21
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Technical Support EngineerSitedefender® Site Security SystemsBrighton, Gb
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Conference & Banqueting ManagerMadison Cairn Mar 2024 - PresentBrighton, England, United KingdomAs a Conference & Banqueting Manager, I bring a wealth of experience and expertise to orchestrating memorable events and banquets. With a strong emphasis on client satisfaction, I excel in meticulously planning and executing every detail, ensuring seamless event logistics from start to finish.In addition to my role in event management, I also co-oversee the Food & Beverage department, where I play a vital role in ensuring high standards of service and product quality. Furthermore, I actively contribute to bar and restaurant operations, leveraging my industry knowledge to enhance guest experiences across all facets of the establishment.My proactive approach, coupled with keen attention to detail, enables me to anticipate and address challenges effectively, ensuring smooth event execution and exceptional guest satisfaction. Through collaboration with cross-functional teams and stakeholders, I foster a cohesive environment that promotes success and drives positive outcomes.Continuously seeking opportunities for improvement and innovation, I stay abreast of industry trends and best practices, implementing strategies to elevate our offerings and exceed client expectations. With a passion for delivering exceptional experiences and a commitment to excellence. -
Reservations AgentMadison Cairn Jan 2023 - Mar 2024Brighton And Hove, England, United KingdomAs a Reservations Agent with extensive experience and proficiency in utilizing industry-leading tools such as Opera PMS, SiteMinder, and various booking agents, I am responsible for seamlessly creating and managing reservations. With a strong focus on delivering exceptional customer service, I ensure that every guest's reservation experience is outstanding.I possess a deep understanding of individual and group reservation processes, allowing me to efficiently handle diverse booking requirements. From accommodating special requests to coordinating complex group reservations brought in by the Meeting & Events department, I meticulously record and flawlessly execute all details.Maintaining accurate and up-to-date reservation records is a priority, and my proactive approach enables optimal room inventory management and revenue generation for the hotel. Swiftly and effectively resolving guest inquiries, concerns, or issues related to their reservations is another aspect of my role, fostering a positive guest experience.Collaboration with internal teams, including Front Office, Sales, and Revenue Management, is vital to maximize occupancy and revenue opportunities. Continuously staying up-to-date with industry trends and best practices enhances my reservation management skills, ensuring the highest level of service for our guests.
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Social Media & MarketingThe Old Ship Hotel Jan 2023 - PresentBrighton -
Acting Food & Beverage ManagerThe Old Ship Hotel Dec 2023 - PresentIn my role as the Acting Food & Beverage Manager at The Old Ship Hotel, Brighton, I go beyond operational excellence by spearheading comprehensive training initiatives. I am dedicated to developing and nurturing the skills of our team in the restaurant, bar, and conference/banqueting departments. From onboarding to ongoing skill enhancement, my focus on training ensures that our staff delivers impeccable service, stays updated on industry trends, and thrives in a supportive learning environment. Committed to fostering a team that excels in hospitality.
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Night AuditorThe Old Ship Hotel Oct 2022 - Jan 2023Brighton, England, United KingdomThe Night Auditor is responsible for performing end-of-day banking procedures for the hotel, as well as overseeing the night porters to ensure the cleanliness and upkeep of the premises. They handle financial transactions, reconcile sales ledgers, and provide exceptional customer service to guests during the overnight shift. The Night Auditor also monitors security and safety protocols and effectively communicates with other departments. They play a vital role in maintaining the hotel's standards and ensuring guest satisfaction.
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Assistant Restaurant ManagerThe Old Ship Hotel Oct 2021 - Jan 2023Brighton, England, United KingdomExecute all necessary responsibilities to ensure seamless preparation and service for restaurant, bar, and conference and banqueting events, while adhering to the hotel's standards. Foster positive customer relationships by providing exceptional service at all times. Maintain cleanliness and orderliness of food and beverage areas. Efficiently manage a diverse team of up to 60 staff members, coordinating various events, services, and staffing needs across three F&B departments, serving large numbers guests. Additionally, I have acquired training in reception, night operations, end-of-day banking audits, housekeeping, and duty management. Proficient in utilizing systems like Opera PMS, Simphony POS, and MS Office.
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Food And Beverage SupervisorThe Old Ship Hotel Jun 2021 - Oct 2021Brighton, United Kingdom
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Food And Beverage AssistantThe Old Ship Hotel Sep 2018 - Jun 2021Brighton, England, United Kingdom
Gaige Nixon Education Details
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Distinction -
3D Design
Frequently Asked Questions about Gaige Nixon
What company does Gaige Nixon work for?
Gaige Nixon works for Sitedefender® Site Security Systems
What is Gaige Nixon's role at the current company?
Gaige Nixon's current role is Technical Support Engineer.
What schools did Gaige Nixon attend?
Gaige Nixon attended Greater Brighton Metropolitan College, The Sir Robert Woodard Academy.
Who are Gaige Nixon's colleagues?
Gaige Nixon's colleagues are Hamish Simpson-Banks, George Magan, Darryl Mcquade, Linda Still, Melissa Pellett, Edward Saunders, Ella Smith.
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