Building and Leading diverse teams of Development and Quality engineers through Management and Mentorship; collaborating with Product Managers; ensuring that Customer's Design, Quality and User experience requirements are met; by defining and executing on Standards, Procedures and Best Practices for improved Efficiency. Having excellent Communication and Strategic Problem solving skills.

Work with QA and Development managers to develop and execute QA Strategies to meet organizational Quality Goals by monitoring QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.

• Founded and built from scratch an e-Commerce and m-Commerce startup (www.BooksTerminal.com) in B2C and B2B space.• Technologies: HTML, CSS, JavaScript, PHP, MySQL, Perl, Android, Open Source – OpenCart, EBS Payment Gateway Integration.• Exposure to Operations, Vendor relations, Procurement, Sales, Online marketing (Google/Facebook promotions), Offline marketing (newspaper ads/pamphlets, booths, exhibitions) etc.

• Part of 24x7-US-UK-India team responsible for Customer Satisfaction.• Addressing Customer queries and issues by diagnosing and providing answers/resolutions/fixes/patches by coordinating between Tech Support and Engineering Teams.

• Managed a testing/QA and Automation team of 19 people working for multiple Projects and Releases - Tasks, Resources, Schedules, and Risks etc.• Implementation of QA Processes and Best Practices - Code Reviews, Unit Testing Guidelines etc.• Great productivity improvements with Automation in Perl and Watir/Ruby.• Tools Development for Test Case Management, Defect Management, and Quality Metrics for Release decisions.• Team building - Hiring, Performance-Appraisals, Career Planning/Coaching/Training to Team members.• Budgeting – Hardware (Servers, Storage Arrays, Networking Devices) and Software (OS Licenses).

• Technical Test Team Lead.• Test Planning, Test Design, Test Case Management, Defect Management.• Manual Testing, Automated Testing.• Test Automation Infrastructure in Perl for CLIs, APIs.• Test Automation Infrastructure in Watir/Ruby for Web GUI.• OS Platforms: UNIX (Sun Solaris, IBM AIX, HP UX, Linux), Windows.• DAS, SAN, NAS, SCSI, iSCSI, HBAs, JBODs, Storage Arrays, Switches, Applications.• Applications: Exposure to Volume Manager, File System, Multi-Pathing, Databases (MySQL), NBU (VERITAS NetBackup), and Clustering.

• Test Cases Design and Manual Test Execution.• Test Automation Infrastructure in Perl for CLIs (Command Line Interface), APIs (Application Programming Interface)• OS Platforms: Sun Solaris, IBM AIX, HP UX, Linux, Windows.• DAS (Direct Attached Storage), SAN (Storage Area Network), NAS (Network Attached Storage), SCSI (Small Computer Serial Interface).• HBAs (Host Bus Adapters): JNI, QLogic, Emulex, IBM, HP.• Storage Subsystems: Sun T3, Compaq MA/RA 8000/12000, EMC Clariion, EMC Symmetrix/DMX, HDS (Hitachi Data Systems), HP EVA, NetApp, SMIS Arrays (HP XP, IBM FastT, LSI).• Storage Subsystems Software: NaviCLI for EMC Clariion, SYMCLI for Symmetrix/DMX, HiCommand Device Manager, SSSU CLI for HP EVA.• FC Switches: Brocade, McDATA, QLogic, Ancor, and CISCO.• FC Switches Software: Telnet, FTP, Web Interface.

• Test Cases Design and Manual Test Execution.• Test Automation Infrastructure in Perl.• HBAs (Host Bus Adapters): JNI, QLogic, Emulex, IBM, HP.• DAS (Direct Attached Storage), SAN (Storage Area Network), NAS (Network Attached Storage), SCSI (Small Computer Serial Interface).• Storage Subsystems: Sun T3, Compaq MA/RA 8000/12000.• FC Switches: Brocade, McDATA, QLogic, and Ancor.

• Test Cases Design and Manual Test Execution.• Test Automation in Perl.