Gail Barlow Email & Phone Number

Aurora And Lakewood, Co

Advanced to a position of increased authority and scope, earning promotion to Facilities Manager for a global biotherapeutic and biotechnology company that discovers, develops, and produces critical care treatments for people with life-threatening disorders. Transitioned back to the role of Operations Supervisor to pursue personal and educational goals. Provide leadership and guidance over day-to-day operations, including staff leadership, HR management, hosting FDA audits, production management, equipment calibrations/management, maintenance operations, and product shipment. Challenged to ensure company compliance with the FDA, EMA, OSHA, CLIA, cGMP, and SOP guidelines, rules, and regulations as well as develop ongoing improvement in processes and increase donor base. Demonstrate decisive and authoritative leadership over a multifaceted crew. As Facility Manager oversaw, led, and directed 40+ employees. After transitioning back to Operations Supervisor, lead and direct a staff of 45 phlebotomists, donor center technicians, and laboratory technicians.Proud recipient of the “Quality Excellence of the Year” for achieving no 483 findings on external audits with the FDA and EMA conducted in 2009; excelled as the top division out of 50+ centers in quality.As Facility Manager, increased plasma donations through tactical outreach to schools and retail establishments. Held the record in the center for facilitating the most donations.Triggered a significant reduction in processing time by creating and introducing a new streamlined intake/seating process referred to as the “wave."Improve and maintain building operations by working with various contractors to complete repairs and building improvements within the allotted budget.Demonstrate the capacity to improve customer service and product quality through continued evaluation of processes and training in addition to hiring, training, development, and management of high-performing staff.

Aurora And Lakewood, Co

Aurora And Lakewood, Co

Denver Metropolitan Area

Received rapid promotions starting as a Kennel Technician and culminating in the position of Operations Manager over a busy and nationally recognized animal shelter that receives 25K+ animals a year as strays, from owners, and other animal organizations. Supported the League’s initiative to promote excellent animal care through education in the community and internal programs like behavior modification, volunteer commitment, and offsite outreach programs. Oversaw, led, and directed all aspects of day-to-day operations, including staff leadership, contract negotiations, and project management. Ensured strict compliance with regulations and operational standards.Championed successful strategies to effectively forecast, manage, and control seven (7) operational budgets that totaled $4M+ annually. Ensured strict precision and accuracy while presenting reports to executive management and the Board.Oversaw and managed complex projects valued at up to $1M+ working directly with contracts to ensure completion on time, within scope, and to exact specifications.Generated an additional $15K+ in annual revenue by creating additional used pet supply services/product section.Reengineered the process to reduce the rate of euthanasia, which garnered international intention and enabled the addition of a new division dedicated to this initiative. Achieved national recognition in American Humane and Humane Society across the United States.Drove a 75% increase in staff retention through morale-building efforts, communication, development, mentoring, and recognition programs. Established and managed strategies and roadmaps to consistently increase donation revenues by 10% annually through ongoing training of donor relations to staff while achieving operational cost savings of 5-10% per year through continual analysis of vendor contracts and processes.