Gail Bryan Email & Phone Number

Sandpoint, Idaho, United States

Sandpoint, Idaho, United States

Sandpoint, Idaho, United States

Sandpoint, Idaho

Foster City, Ca

• Provide support to full sales management staff for HR needs including benefits, payroll, stock options, and commission payments.• Coordinate all new hire training with respective managers including initial orientation and onboarding for payroll/HR documentation, technology needs, and initial product training• Provided dedicated administrative support as needed to VP of Sales• Organize customer and prospect events for on-site and larger off-site venues. This included contract negotiations, catering, travel, etc.

Hayward, California

• Process weekly payroll, exceptions and deductions• General office administration of bicycle parts & accessories wholesale distributor (less than 50 employees)• Account payables for vendor invoices & U.S. Customs / Account receivables on all customers predominantly in Northern CA

Dallas/Fort Worth, Tx Area And San Ramon, Ca

• Managed call center team of 27 unionized employees• Managed large installation projects including design & implementation of software applications.• First line technical support to outside technicians.• Performed Beta installations of networked server applications.• Developed technical documentation for technicians and end users. • Trained end users on equipment including front-line reception/operator phones, call center agents, and instructed technicians in multi-week hands on Installation & Maintenance courses.

• Managed large installation projects including design & implementation of software applications.• First line technical support to outside technicians.• Performed Beta installations of networked server applications.• Developed technical documentation for technicians and end users. • Trained end users on equipment including front-line reception/operator phones, call center agents, and instructed technicians in multi-week hands on Installation & Maintenance courses.Examples of projects include new installations in networked environments for 500 line system for IRS Regional Center (Salt Lake City, UT), call centers for Kaiser Permanente in 6 locations including 500 end user hospital in Oakland, CA and call center for Yahoo! Headquarters, WebEx corporate and call center locations, Netflix corporate office.

• Coordinated with baseline programmers in developing and testing applications from internal Alpha stage through General Release.• Developed in-depth documentation for technical staff as well as easy to use guides for end users.• Oversaw end user focus groups on testing of new applications.

Political Science

Accounting