Growing the business by building a strong permanent commercial sector within Multistaff. Building strong working relationships together with clear verbal and written communication fulfilling all clients requests to place the perfect candidate within their company.

Front of house greeting visitors and answering all incoming calls into practice.Completion of all administration within the practice including setting up of new clients, producing quotes, engagement packs, letters, setting up jobs on sage and IRIS systems, filing etc. Managing and supporting Admin Assistant to complete daily tasks such as post in and out, setting up new files and archiving etc.Overseeing and organising all corporate social responsibility e.g. arranging fundraising events etc.Direct marketing - mailing and calling leads.Practice development e.g. organising golf events.

Day to day management of 8 - 16 Team Managers (with up to 14 direct reports each) in a 260 seat Sales and Service Centre. A strong passion for driving sales and customer service, always putting the customer first.

Working for an Outsourcer planning and implementing a wide range of telephone and sales campaigns by setting up and managing client relationships.

Organising a range of courses including providing secretarial support to the Training Department. Producing annual training manual and maintaining the companies personnel files.