Gail Eustace Email & Phone Number

Auckland, Nz

Daily receipting of collectionsBalance daily bank statement to Cash Receipts spreadsheet and report to accountantMonitor and release orders on credit hold throughout the dayMaintain good communication with account holders, resolve queries /complaintsMonitor, suspend and negotiate payments for overdue accountsAchieve debt collection ratesCredit check and open new accountsLiaise with Department Managers, branches, and repsProcessing credit card paymentsProviding trade referencesProcess creditsProcess claims and invoice to transport providerUpdate special prices and promotional prices in systemProvision for bad debtsProducing end of month reports and monthly statementsAchievementsConsistently reaching and exceeding collection targets, achieving record percentages Developed an ATB to enable targeting the largest & oldest overdue

in charge of an average of 500 accountsManage all Australian accounts and A to D NZ accountsAchieve and exceed debt collection ratesMaintain good communication with account holdersMonitor, suspend and negotiate payments for overdue accountsGenerate monthly statementsCredit check and open new accountsLiaise with Department Managers, branches, and repsAssist fellow credit controllers with problem accounts or extra workloadUpdating and loading accounts on the PPSRProducing end of month reportsAchievementsConsistently reaching and exceeding collection targets, top collection rate in my team Developed an ATB that has more useful information and more accurate ageing of invoicesTook control of CPNZ Australian based accounts