Gail Glasgow Email & Phone Number

Plano, Texas, United States

Beacon Pointe is a registered investment advisory firm that takes a comprehensive approach to helping institutions, retirement-sponsored plans, and high-net-worth individuals and families set and meet their financial goals. We focus on full service financial planning and research driven investments. Through our allWEALTH® approach, we partner with our.

Dallas/Fort Worth Area

• Entered the industry as an Operations Analyst, and was quickly promoted into management of compliance. As a manager, led a team of regulatory analysts in analyzing, responding to, and resolving consumer complaints.
• Monitored the regulator environments and communicated daily with state utility commissions in response to customer complaints and to inform the company of the business effects of potential regulatory changes
• Initiated and maintained a database of all complaints in SharePoint that enabled identification of trends in customer experiences and issues
• Reduced regulatory complaints in Texas by more than 20% over the last two years in manager role.
• Key contributor to the effort that led to Stream’s accreditation and maintenance of an A+ rating by the Better Business Bureau for the last several years
• Directly respond to escalated high-level or sensitive matters, especially those from legislative offices or customers that had contacted the Executive Management

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Plano, Texas

• Coordinated development and administration of HRIS systems in SAP and supervised system security, interfaces, and data extracts. Audited personnel data, position, control, and benefits modules to insure integrity.
• Supported major and minor system upgrades and maintenance of related tables
• Contributed the HR analytics that enabled integration of HR records into SAP from multiple acquired companies
• Successfully ran the Open Enrollment and Annual Merit Program through SAP

Dallas, Texas

• Supported field offices in using PeopleSoft Human Resources Management Systems in a publicly traded company. Analyzed and verified integrity of data during conversions by conducting parallel testing and recommending.
• Built payroll calendars, created wage types, and updated special accumulators
• Generated ad-hoc reports using Query/Crystal and Excel
• Contributed to user acceptance testing (UAT) of the PeopleSoft system for Y2K compliance

Dallas, Texas

• Led and contributed to major projects for developing and administering custom implementations of PeopleSoft HRMS systems in a home health agency. Identified, developed, and tested new modules, system enhancements, and.
• Served as Project Co-Lead for payroll conversion of a newly acquired company with more than 6,000 employees to PeopleSoft for go-live in 1999
• Configured the Executive Benefit module
• Authored end-user documentation for HR, Benefits, and Payroll

Dallas, Texas

• Administered employee benefits including enrolment and event management for 12 companies through the PeopleSoft Benefit Administration module. Worked with Payroll and HR to analyze data and determine ways to reconcile.
• Successfully brought the COBRA program in-house to achieve significant cost savings
• Processed the successful completion of Open Enrollment via IVR (TALX) through benefits administration and assisted in design, testing, and implementation of the US Savings Bond program for all 12 companies
• Managed the Disability Program for all eligible employees

Arlington, Texas

• Administered COBRA benefits for the TPA Department for all employer groups that contracted with Harris Methodist to ensure COBRA compliance. Audited benefit enrollment and oversaw data entry operators. Generated.
• Created and revised provider contracts to ensure prompt and accurate payment

Dallas, Texas

• Managed benefits and relationships with benefits administrators on behalf of a privately held HVAC contractor, and led ongoing administration of health and welfare programs. Enrolled employees into the 401(k) plan and.
• Created promissory notes for 401(k) loans for all employees and submitted to Merrill Lynch for disbursement

Associate Of Applied Science, Fine Arts

Graduate