Gail Hissom Email and Phone Number

Scan barcodes on tax forms for refunds to taxpayersManually enter tax forms and other information that could not be scannedInput tax information for Corporations into systemTrained other temporary employees

Answer the telephone and route calls accordinglyPrepare and process reportsMiscellaneous duties such as distributing incoming faxes, distribution of mail and e-mailEnter and reconcile agent commissions

Introduce customers to new products and services and generate leads for other members of the sales team to closeProcess customer transactionsResponsible for maintaining and balancing a cash drawerContributor to “A” rating for branch auditRecipient of six “11 Ways to Wow” pins for excellent customer service

Process payroll from Net Scheduler to ADP (approximately 10,000 employees in PeopleSoft database)Set up direct deposits in ADPPrepared payroll reports, including Employee Range of Hours Audit and Payroll RegistersVerification of EmploymentManual check inputMiscellaneous duties such as distributing incoming faxes, distribution of mail and e-mail, filingReceived certificate for contributing to 100% rating on department Sarbanes Oxley audit

Perform computations and all duties necessary to prepare and enter routine payroll and benefit information Process exception items or those requiring special handlingCompute wages and post wage data for bonuses, vacations, terminations and special payroll needs utilizing various systems

Responsible for inputting new member applications and providing customer service regarding billing and general membership information

Responsible for managing approximately 8,500 timecards using the Kronos Timekeeping SystemPrepared timekeeping reportsCreated and implemented a timekeeping system for new hire training group to track new employees for payroll purposes, guaranteeing receipt of their paychecksResponded to employee phone calls granting utilization of the timekeeping system, ensuring appropriate editing of employee time informationAudited timecards weekly ensuring all information being transmitted… Show more Responsible for managing approximately 8,500 timecards using the Kronos Timekeeping SystemPrepared timekeeping reportsCreated and implemented a timekeeping system for new hire training group to track new employees for payroll purposes, guaranteeing receipt of their paychecksResponded to employee phone calls granting utilization of the timekeeping system, ensuring appropriate editing of employee time informationAudited timecards weekly ensuring all information being transmitted to ADP was complete and accuratePromoted from Teller positionRecipient of “Above and Beyond” award from supervisors and peers for outstanding job performance Show less

Supported the Human Resource Manager with all Human Resource functions for approximately 500 employeesAssembled orientation packets for new employees, set up drug testingProcessed terminations, employee verifications, medical, dental, life insurance, 401(k) and Bureau of Worker’s Compensation forms to maintain accuracy and ensure receipts of benefitsTyped weekly reports and correspondenceServed as liaison with various temporary agencies