• Interfaced with customers to arrange/schedule work• Created and updated work orders• Scheduled, dispatched, and tracked status of technicians• Collected, reviewed, and processed technician generated documentation• Maintained responsibility for service job quotes • Forced administrative flow• Prepared billing instructions for Administrative Team• Directed logistical support of technicians on the team

Magazine articles, blog posts, biographies, ghost writing, content writing, editing, and more.Two full length novels ready to publish.

• Managed calender - appointment times and places. Managed daily schedule.• Formulated and typed proposals. Managed accounts.• Developed and carried out marketing strategies.• Made informative, productive presentations to Interior Designers and potential clients.• Worked with our clients, and Interior Designers and their clients, to help choose the best luxury wall finishes for their high-end homes.• Collaborated in the creation of new Italian Plaster wall finishes.• Inspected work in progress.• Customer service. Established and maintained superior client relationships. • Designed, built, & maintained company website, https://www.plasterartistry.com/

Performed Market Research. No details due to NDA.Maintained high security standards with sensitive information.Temporary Position

• Made outbound cold calls using telecommunications technologies and Salesforce.• Qualified potential clients, assessed their needs, and formulated appropriate solutions. • Obtained financial statements from prospective clients.• Influenced customers to buy services and merchandise.• Formulated and typed proposals.• Indexed and filed documents into electronic databases.• Maintained high security standards with client information.

• Created and carried out digital marketing strategies, including digital guerilla marketing. • Branded and re-branded businesses across digital and physical platforms. • Designed and built WordPress and html / css websites.• Wrote website text to create good organic SEO.• Created customized social media profiles.• Trained clients in the use of Social Media.• Created images and custom graphics using graphics software. • Planned, wrote, and executed email campaigns and newsletters. • Content writing and editing: Technical, Biographies, Fiction.• Created eBooks, including cover graphics.• Managed accounts.

• Liased between local vendors and Whole Foods Market.• Gathered consumer information and opinions about products for use by vendors.• Creatively merchandised products.• Demonstrated products to customers.• Educated customers & team members.• Conducted group tours.• Created monthly calendar of events.• Planned and executed store tasting fairs and other events. .• Communicated periodic marketing results to store leadership.• Customer service

• Assisted in the development of a non-productive existing business into a thriving, profitable business with consistent growth through targeted, effective marketing.• Completely revamped the store by designing and implementing new logo, interior and exterior color, layout, and design themes.• Creatively developed the service center into the largest income generating department of the store. • Managed all 5 departments of the store(s).• Developed and introduced the “Bicycle Tuneup” concept, which greatly increased overall sales and profits.• Co-Developed the growth of the business into neighboring city.• Assisted in planning seasonal inventory purchases.• Maintained inventory control, placed orders with vendors.• Designed and maintained eye-catching, creative window displays, which even drew the attention of photographers.• Built a reputation for excellence; the stores were known as the best of their kind in the region.• Creatively promoted and advertised the business and its related events.• Managed Accounts.• Prepared and staffed periodic trade shows.• Managed 4 – 6 employees.• Held bicycle races, bicycle clinics, and other events by coordinating with sponsors for marketing purposes.• Maintained superior customer relations by striving for excellence in every area. Customer satisfaction was the top priority. Customer service. • Participated with charitable organizations to assist them in raising money through bicycle events