Gail Layer Email & Phone Number

Rochester, Ny

Anticipates customer needs and deliver courteous, helpful, welcoming services to all who visit the Hospital. Registers all visitors in CareConnect for those visiting patients. Responsible for answering phones, for general hospital information, patient information and/or transferring call to patient’s rooms. Assists patients and guests in navigating their stay. Escorts guests to their destination if needed, providing wheelchair or other assistance as necessary. Assists guests by providing accurate and helpful connections and potential solutions within the hospital and throughout our local community. Delivers mail, packages and flowers as needed. Responsible for answering the department hotline. Serves as a point person of for questions and service recovery; coach, train and guide volunteers as needed. Collaborates with hospital departments to provide cohesive and seamless customer service experience.

Rochester, New York, United States

Provides secretarial and related duties for the President, CFO and other departments as needed. Assists the administrator with inquiries. Ensures the delivery of mail to departments. Utilize knowledge of various computer applications to maintain up to date calendars, intercompany and external meetings, schedules and tracking of information as needed. Use communication and phone etiquette skills to answer calls and deliver messages to the proper people and departments. This experience has allowed me to understand both the administrative and client aspects of the many facets of a healthcare and rehabilitation organization.

1000 North Greece Road, Greece, Ny

Ensured that all administrative duties for the Principal were accomplished in a timely manner. Some of the job duties included, but were not limited to receiving and placing telephone calls, scheduling appointments, typing written communications, greeting and referring visitors to the appropriate classrooms or offices. Strong organizational skills, proficient in Microsoft Office applications, excellent verbal communication skills. People person.

Brighton, Ny

Provided secretarial duties for the principal and other designated staff in a timely and efficient manner. Established and maintained accurate record keeping systems for activities, clubs, classroom supplies, teacher and office supplies. Developed and maintained paper and electronic calendar. Coordinated this with the cluster contact. Responsible for recording and depositing all monies that came through the school office, and prepared deposits for pickup.

Scottsville Ny

Cluster Secretary for St. Columba, St. Mary's & St. Vincent de PaulProvided secretarial and related office services, including but not limited to coordinating cluster office operations, liturgical preaching and cluster staff calendars, receiving visitors, minor bookkeeping, assisting the Business Manager, and a variety of assignments as requested by the Pastoral Administrator. St. Mary of the Assumption Church Receiving visitors, coordinating volunteers, and maintenance of payroll and employee records, parishioner contributions, inventory control and overseeing cemetery