Claims Administrator, recording, investigating and resolving claims from Utility companies seeking redress for damage to their apparatus during construction and Installations of telecoms works.I have built strong relationships with our clients and claimants alike, along with other members of the various Contract teams within the business.

I carried out a wide range of duties, including ordering of supplies for the field crews, reconciliation of all costs incurred by the company on our particular contract, and analysis of same.

My responsibilities as a member of the help desk were to provide courteous and professional feedback and support for dairy farmer members and team members within the organisation.In this varied and ever changing role I carried out a wide range of administrative work of a general and financial natureI was also required to provide management information relating to wide-ranging member issues, accurately, and adhering to tight deadlines.I assisted with training and support of other team members when requiredAlthough the majority of my contact with members was over the telephone or email, I regularly attended member events and enjoyed the front facing opportunities.On occasion I provided cover for the reception function, arranged meetings, took minutes and circulated action points.