- Provide patient care & administrative support in occupational health nursing.- Assess client needs, identify solutions to nonstandard issues, and offer health and wellness counseling.- Assist in policy and process development, ensuring Alberta Health Services values are met.- Offer clinical support, health promotion, disease/injury prevention, and hygiene education.- Promote staff and management safety and health information, following WHS and AHS strategic priorities.- Deliver programs and services to address workplace health and safety hazards.- Conduct health assessments, immunizations, monitoring, needle stick/blood fluid exposure follow-up, and disease exposure investigations.- Manage WCB cases, Employee/Family Assistance Programs, Noise Management, and skin integrity investigations.- Perform respiratory fit testing, ergonomic review, and consult with stakeholders and specialists.

- Care for premature and critically ill newborns, up to a two-patient assignment.- Management and monitoring of complex patients on CPAP, Bi-PAP, various types of ventilators, aEEG monitoring, and therapeutic hypothermia (HIE) in a level II/III nursery.- Able to work efficiently and comfortably in high-stress situations.- Assisted in preceptoring, orientating, and mentoring new nurses to the unit.- Provide complex daily care to neonates such as bottle/gavage feeds following their SINC level, bathing, perform physical assessments, suctioning, NG/OG tube insertion, developmental care and responding to unique needs of each patient.- Provided discharge teaching to parents and caregivers and completed discharge documentation.  Implementation of physician’s orders for all assigned patients safely and appropriate administration of medications and treatments.- Review and carry out unit policy and procedures and standards of care that impact the patient population to provide safe, ethical and evidenced-based practice.

- Responsible for friendly greeting of patients and general public.- Received and redirect external and internal telephone calls and faxes.- Coordinated the efficient handling of administrative duties including scheduling appointments, maintaining medical records, patient processing, and billing of uninsured services.- Interviewed clients for patient medical histories, administering effective customer service skills to assist in a calm and effective transition to the physician or next point of contact.

I worked at this clinic as a full-time employee for 2 years as a Medical Office Assistant, before returning to university to obtain my RN degree. I am now working there casually as an RN.

- Receive and redirect external and internal telephone calls, emails and faxes.- Coordinated the efficient handling of administrative duties including scheduling appointments, maintaining medical records and patient processing.- Interviewed clients for patient medical histories, administering effective customer service skills to assist in a calm and effective transition to the physician or next point of contact. - Implemented the sanitation and maintenance of exam rooms and equipment.

• Receive and redirect external and internal telephone calls, emails and faxes.• Coordinated the efficient handling of administrative duties including scheduling appointments, maintaining medical records, patient processing, and third party billing.• Interviewed clients for patient medical histories, administering effective customer service skills to assist in a calm and effective transition to the physician or next point of contact. • Implemented the sanitation and maintenance of exam rooms and equipment.

• Receive and redirect external and internal telephone calls, emails and faxes.• Coordinated the efficient handling of administrative duties including scheduling appointments, maintaining medical records, patient processing, and billing including corresponding with third party carriers.• Interviewed clients for patient medical histories, administering effective customer service skills to assist in a calm and effective transition to the physician or next point of contact. • Implemented the sanitation and maintenance of exam rooms and equipment.• Organized surgical charts, booked surgical patients, and assigned surgical dates.• Responsible for transcription of all dictated documents.

• Initiated the processing of incoming referrals, consultations. and follow-ups. • Interacting with patients to assess immediate needs and schedule appointments.• Respond to inquiries and act as a liaison to insurance carriers, pension plans and workplace safety agencies.• Developed and maintained administrative processes to reduce redundancy, improve efficiency, and achieve organisational objectives through effective time management.• Adept with Microsoft Office, Outlook, and specialized clinical information systems.