Leads and performs data-driven analyses on business data, including data preparation, statistical analysis, and machine learning to improve data assets, quality, and metrics;• Connects data sources, imports data and transforming data for business intelligence;• Analyzes and interprets time series results to identify trends or patterns in complex data sets;• Develops and leverages data visualization dashboards, reports and tools to communicate insights to stakeholders;• Designs… Show more Leads and performs data-driven analyses on business data, including data preparation, statistical analysis, and machine learning to improve data assets, quality, and metrics;• Connects data sources, imports data and transforming data for business intelligence;• Analyzes and interprets time series results to identify trends or patterns in complex data sets;• Develops and leverages data visualization dashboards, reports and tools to communicate insights to stakeholders;• Designs KPI scorecards and monitors for trends and variances;• Performs complex data modelling and evaluates external data sets to identify areas of opportunity;• Develops tools and routines to monitor reporting performance and data accuracy, addresses any issues and escalate where necessary;• Generates production reports of short and long-term forecasting and planning for management's review and action on resource allocation;• Analyzes plan commitments against actual progress forecasted activities and provides recommendations to management when necessary;• Liaises and supports IT with data change management, testing products and reports as part of the data change management development cycle;• Communicates with stakeholders throughout MPAC to identify opportunities to leverage data to drive business solutions;• Identifies operational risks and opportunities, areas for improvements;• Develops & maintains necessary documentation for data governance standards and ensure proper governance processes are followed; documents business requirements and user manuals;• Sharing expertise to promote technical development, mentoring peers, and building communities of best practice;• Conducts peer reviews and process controls on internal department processes and outputs Show less

Preparing and distributing keying productivity reports for the Central Processing Facility utilizing various in-house computer programs, Excel, Access and SPSS.

Monitor House proceedings within the Legislative Assembly of Ontario and communicates relevant information as it pertains to MPAC and Property AssessmentProvide legislative related research and support to the Manager of LPSS, Legislation and Policy Analysts and MPAC staff. Provide and obtain additional information required for analysts to respond to a Legal Interpretation RequestsRespond to staff requests for copies courts decisions by searching the departments online directory and… Show more Monitor House proceedings within the Legislative Assembly of Ontario and communicates relevant information as it pertains to MPAC and Property AssessmentProvide legislative related research and support to the Manager of LPSS, Legislation and Policy Analysts and MPAC staff. Provide and obtain additional information required for analysts to respond to a Legal Interpretation RequestsRespond to staff requests for copies courts decisions by searching the departments online directory and QuicklawUpdate LPSS Balanced Scorecard and compliance percentage results of workload in association with Key Performance Indicators in quarterly and year-end reports Show less

Reviewed company software requirements, inventory and licensing requirements in preparation for the migration from Novell to Microsoft. Created an MS Access 2007 software database to maintain software inventory, technical access requirements and license usage. Tested repackaged software applications, documenting process, expected and actual results. Worked as a member of the migration teams to complete the migration of MPAC’s Kitchener, Scarborough and Pickering offices. Received a… Show more Reviewed company software requirements, inventory and licensing requirements in preparation for the migration from Novell to Microsoft. Created an MS Access 2007 software database to maintain software inventory, technical access requirements and license usage. Tested repackaged software applications, documenting process, expected and actual results. Worked as a member of the migration teams to complete the migration of MPAC’s Kitchener, Scarborough and Pickering offices. Received a Significant Contribution Recognition Award for work on MPAC’s Novell to Microsoft migration. Show less

Coordinated the receipt and delivery of municipal tax applications request forms with Property Values and Customer Service staff working on properties within the Durham Region. Received, tracked, reviewed and delivered Section 39.1 and Section 40 Minutes of Settlement to the respective municipalities. Organized and participated in Day with MPAC meetings for Durham Region Municipal Tax Collectors as well as 2010 Enumeration meetings with Municipal Clerks. Requested, reviewed and… Show more Coordinated the receipt and delivery of municipal tax applications request forms with Property Values and Customer Service staff working on properties within the Durham Region. Received, tracked, reviewed and delivered Section 39.1 and Section 40 Minutes of Settlement to the respective municipalities. Organized and participated in Day with MPAC meetings for Durham Region Municipal Tax Collectors as well as 2010 Enumeration meetings with Municipal Clerks. Requested, reviewed and delivered property Severance and Consolidation Information Forms (SCIFs) to municipal partners. Received, tracked, and answered enquiries from municipal partners with regards to MPAC’s deliverables to both the municipalities and taxpayers. Show less

Coordinated, prepared and polished correspondence, Board Reports, Briefing Notes, Presentations, Agendas, Minutes and Action Lists for Director, Legal and Policy Support Services. Prepared, reviewed and updated forecasts of departmental budgets, working with Director; Manager, Case Management and Manager, Legislation and Policy Support Services. Organized Director’s calendar, booked meetings, and made travel arrangements. Created and helped to maintain a tracking log for all Legislation and… Show more Coordinated, prepared and polished correspondence, Board Reports, Briefing Notes, Presentations, Agendas, Minutes and Action Lists for Director, Legal and Policy Support Services. Prepared, reviewed and updated forecasts of departmental budgets, working with Director; Manager, Case Management and Manager, Legislation and Policy Support Services. Organized Director’s calendar, booked meetings, and made travel arrangements. Created and helped to maintain a tracking log for all Legislation and Policy enquiries. Reorganized and revamped LPSS Case Law on-line library for easier use by MPAC employees. Show less

Received, reviewed, responded to Freedom of Information (FOI) requests made to MPAC from the general public as wells as police forces, provincial and federal ministries and agencies meeting legislated deadlines. Researched and provided case law to MPAC staff preparing for Assessment Review Board hearings. Reviewed Legal Interpretation Requests, requesting submission of background documentation.

Coordinated, prepared and polished correspondence, Board Reports, Briefing Notes, Presentations, Minutes and Action Lists for Vice-President, Customer Relations. Tracked, forwarded and followed up on taxpayer correspondence for response by the President and CAO as well as Vice-President, Customer Relations. Prepared, reviewed and updated forecasts of departmental budgets, working with Vice-President and Directors. Organized Director’s calendar, booked meetings, made travel… Show more Coordinated, prepared and polished correspondence, Board Reports, Briefing Notes, Presentations, Minutes and Action Lists for Vice-President, Customer Relations. Tracked, forwarded and followed up on taxpayer correspondence for response by the President and CAO as well as Vice-President, Customer Relations. Prepared, reviewed and updated forecasts of departmental budgets, working with Vice-President and Directors. Organized Director’s calendar, booked meetings, made travel arrangements and vehicle service needs. Show less

Compiled confidential agenda packages, recorded meeting Minutes, arranged accommodation and meeting space for Ontario Property Assessment Corporation (OPAC) Board of Directors. Coordinated on and off-site food and beverage service for Board and Committee meetings. Reconciled Board Member expense claims and departmental invoices.

Coordinated receipt and responses to taxpayer enquiries with Managers of Operations for, Eastern and Northern, and Central and Western. Delivery of CD-Roll and CD-OASYS software products to Ontario municipalities, school boards and other organizations under MPAC’s Release of Assessment Request (ROAR) Policy.

Customer Service, Event Coordination, Trade Shows