Gail Smith Email & Phone Number

Oshawa, On, Ca

Oshawa, Ontario, Canada

Oshawa, Ontario, Canada

Oshawa, Ontario, Canada

Oshawa,On

 Advanced knowledge of computerized ticket sales, Archtics, Tres and Paciolan Excellent project management skills with demonstrated ability and experience to develop and coordinate multi-faceted plans and issues, retain concentration, monitor, and manage multiple priorities and meet timelines Ability to train, lead, direct, supervise, and provide performance improvement Excellent written/verbal communication and interpersonal skills to effectively build productive, collaborative relationships with team members, external contacts, and the public Utilize excellent problem-solving skills to recognize and resolve conflicts and unexpected situations in a tactful and diplomatic manner Record of success for consistently delivering first-contact resolution rates Advanced level of proficiency using computer software such as Microsoft Word, Excel, PowerPoint, Outlook, Tres, Pac-7, and email applications Able to manage various databases including customer database, barcode server, vendor lists, and various reporting databases Punctual, reliable with good attendance Maintain a flexible schedule to work a variety of shifts including weekends and statutory holidays Comfortable working in loud environments and outdoors in various weather conditions

Oshawa,On

Our furbabies are just as important to us as our non fur babies. They love us unconditionally and are always happy to see us, they help us smile & those who can, sit on our laps keeping us warm and cozy too.Giving them good treats helps us to communicate our love and appreciation to them, and knowing that the treats are made locally with love makes the treat all the better.

Oshawa, Ontario, Canada

Perform Human Resources-related tasks such as preparing and maintaining staff schedules, training, coaching and mentoring by providing performance improvements, and the supervision of part-time staff in a fair and impartial manner Assist in employee recruitment, performance evaluations, promotions, and retention and termination activities Implement performance goal development targets for assigned team Organize training programs to help customer service representatives and other fulfillment professionals improve their job skills Communicate effectively to de-escalate conflicting situations, implement methodologies to resolve complaints in an expedient manner thus increasing customer satisfaction rates Maintain administrative procedures and processes including the preparation and management of various management and statistical reports Accurately enter data and maintain an electronic database Perform a wide range of administrative services independently such as filing, completing data entry, and other duties as assigned

Whitby, Ontario

Cashier 2002 – 2005; Customer serviceScan purchases for customers, process payments, balance till, customer service, housekeepingTrain new employees

Daily store operation,Recruited and trained all staff Managed bookkeeping and banking duties, customer serviceAcquired Ticketmaster as a sole company within the operation of Soundworks

CIBC Toronto and Oshawa BranchesCustomer serviceCredit and debit clients’ accountsHandle foreign transactions, money orders, certified chequesBalance till

American Sign Language

Health Information/Medical Records Administration/Administrator/Medical Billing

Medical Administration student.

Animal Care Aide, Animal Sciences

Graduated with Honours in Animal Care Aide.

Travel

American Sign Language, American Sign Language (Asl)