Gail Payne- Tipton Email & Phone Number

Nationwide

Jireh Associates is the consulting arm of Gail Tipton International & PassionLife365. Jireh Associates offers Management Consulting services to healthcare providers nationwide.Jireh provides leadership development assistance across the globe in Revenue Cycle which includes but not limited to, Assessment & Analytic Services to Systems Implementation, Process Improvement, Support, Management and Interim Operations Management.

International

Lodi, Ca

Responsible for the management of the Inpatient Admitting staff integrated workflows, process improvement and technical optimization for the inpatient admitting functions.Some Essential functions:Performs annual employee reviews in a timely manner (within one month of evaluation due date) and consults employee, on a continual basis, regarding work performances.Provides quality control activities in conjunction with QA staffIn-depth knowledge of HIPAA and other governmental, regulations, agencies and billing requirements.Review applications, interviews and hires Admitting and registration staff to ensure a quality hire and produce a significant decrease in turnoverRecommends procedures and enhancements to the Director of Admissions as it pertains to Admitting.Jointly collaborates with ED Registration Manager to provide cross coverage, scheduling and management to the ED and IP Admitting staff.Participates in departmental and hospital committees and task forces to recommend enhancements in systems and/or processes.Supports and demonstrates a customer service commitment to internal and external customers.Assist in coordination of Disaster Plans and drill/exercises with Emergency and Safety Managment

Offered recommendations for process improvementsMonitored Collectors and IDX Account Specialists WorkfilesConducted all annual performance reviews as well as any action plans or disciplineCoach and Mentoring of Team LeadsMonitored all training of new staffCoordinated Medical Records and Audit Medical Record Related activitiesResolved daily department issuesResolved Missing Charge IssuesReview weekly reports and provide explanation if warrantedDaily Timesheet/payroll reviewConducted quality and productivity auditsInterviewed potential candidates for open positionsEncourage positive work environmentHandles discrepancy calls elevated from Team Lead, CBO or Clinical Management TeamsPost Online and ACH Patient Payments

Managed all clerical and clinical personnel in a Pain Management facilityCompiled medical diagnosis and procedures for insurance billing and reimbursementOrganized and facilitated all staff meetingsSupervised 5 Physicians in Procedural complianceInterviewed, Hired and trained all Clerical personnel

Coordinated and organized operations for satellite dental clinic- Isaac Coggs Health CenterSupervised 15 full-time clinic employees, including but not limited to, performance evaluations and payroll time sheet calculationsDiscovered and reconciled $400,000.00 in Medicare reimbursement Completely overhauled billing procedure to insure proper and timely future reimbursementPerformed accounts receivable as well as accounts payable tasksSupervised quarterly and annual reporting to University Board of RegentsAssisted in projecting annual clinic operations budget Supervised dental residents and faculty in OSHA complianceAssisted Clinic Director in creating an environment conducive to learning for resident dentists in Advanced Education in General Dentistry program (AEGD)Provided learning environment for North Division High School Healthcare students to fulfill Practicum Experience requirementInterviewed, hired and trained all Front Office staff