Gail Ware Email & Phone Number

Scottsdale, Arizona

•Subject Matter Expert (SME) for New Business Underwriting for new business, upgrades, renewals, reinstatements, marketed campaigns and other various tasks related to underwriting •Senior team member for high-level projects •Conduct Quality Assurance audits for carriers and partners •Serve as a liaison between interdepartmental, clients, carriers and partners to navigate through areas of conflict •Produce process procedures for standard and marketed campaigns for underwritten book of business•Perform advanced -level functions of case-specific underwriting risk assessments•Produce high level reports for the underwritten book of business

Scottsdale, Arizona

•SME for the Underwriting Operations new business, upgrades, renewals and reinstatements and Document Intake for incoming applications and documents•Senior team member for high-level projects while performing advanced-level functions of case-specific underwriting risk assessments and updated various databases •Conducted Quality Assurance audits for carriers and partners•Served as a liaison between interdepartmental, clients, carriers and partners to navigate through areas of conflict•Served as a backup to nightly deposits, nightly database mass updates of policies, validation of Policy Issue applications, MBAM documentation, as well as opening, sorting, batching and scanning of incoming applications and documents•Produce reports for incoming mail and production numbers for Policy Issue and Member Benefits Maintenance departments

Scottsdale, Arizona

•SME for the Policyholder Maintenance Representatives, Premium Administration & AAPG teams that consisted of thirteen individuals•Serve as a liaison between interdepartmental, clients, carriers and partners to navigate through areas of conflict•Assisted supervisor in reviewing, revising & updating procedural documentations•Served as backup for the PHM & PA representatives•Created and distributed monthly reports & special reporting requests for various departments•Coordinated work-flow assignments for associates •Processed verifications of insurance policies for State funded programs & funeral homes•Responsible for providing cash value quotes and surrendered policies with cash value to members•Assisted with additional training with associates

Scottsdale, Arizona

•Exceeded assigned metrics for clients and carriers•Reviewed and updated policies and account records and documentation•Processed monthly reports & assumed special projects •Provided exceptional customer service via phone for the AAPG team

Phoenix, Arizona

•Ensure compliance of documents and applications submitted prior to issuing and renewing individual/agency insurance licenses for all lines of authority•Corresponded to high volumes of emails & telephone calls with insurers regarding licensing questions and status of applications

Bachelor Of Science In Psychology, Psychology

Activities and Societies: Alpha Chi, Delta Mu Delta

Associate Of Arts And Sciences (Aas), Practical Technologist In Radiology

Diploma, Practical Technologist In Radiology

Regular High School, General High School

Activities and Societies: Band, Marching Band