• Advise and provide expert guidance to businesses regarding human resources policies and procedures.• Offer strategic advice on hiring practices and employee relations matters and investigations. • Provide guidance on terminations, exit interviews, and unemployment-related matters.• Assist job seekers by reviewing and revising their existing resume or create a resume that highlights their skills and qualifications.

Managed human resources operations; analyzed, interpreted, and applied human resources policies and procedures, consulted on federal and state employment laws, and managed and assisted with payroll, workers’ compensation, EEOC, employment relations, and unemployment matters.Engaged and consulted as a strategic business partner to lead organizational change through the application of extensive knowledge related to business relationship development, partnership skills, and key internal company processes.Created and implemented forward-thinking initiatives to improve employee engagement.Demonstrated a thorough understanding of business strategies, competitive landscape and anticipated potential future business challenges. Managed recruiting, hiring, and retention strategies and succession planning process.Directed each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.Provided coaching, performance, and disciplinary counsel to managers. Directed the development and administration of company-wide human resources policies and practices in accordance with stated corporate objectives and state and federal legal requirements. Directed the development and coordination of training programs, personal and career development, performance appraisal process, compensation systems, and benefit programs.Managed employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs.Reviewed and analyzed wage, salary reports, and data to establish competitive compensation plans.Managed terminations and the exit interview process; developed systems for communicating gathered exit information to management. Devised hiring and recruitment policies for 500/1000 -employee company.

Formerly Systems Maintenance Services (SMS)Printing and Personal Systems GroupIT ServicesEnsured organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies.Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reduced legal risks and ensured regulatory compliance. Partnered with the legal department as needed/required.Implemented HR programs and policies as needed by the organization.Identified, evaluated, and resolved employee relations, employee morale, work performance,and organizational productivity concerns.Created employee training opportunities by offering job based training as well as Microsoftoffice training to all employees to support the tools needed to accomplish their work efficiently, and created organizational development programs by implementing the performance management process.Managed the human resource management and payroll system. Provided Accounting and Finance as well as directors and managers with access to essential HRM or if applicable payroll reports to help them in managing their employee resources.Administered Employee Benefit programs and interacted with the broker and program carriers on all additions and changes to coverage provided to employees.Directed recruiting and retaining top quality employees for each department and conducting interviews when necessary.Provided developmental plans and guidance as necessary.Reviewed positions and organization structure to maintain proper classification of positions and accurate job descriptions for position functions.Chaired the Safety Committee by discussing and developing health and safety programs for all employees.Participated as a senior management team member in monthly Operations Meetings to develop and discuss organizational procedures and policies.

IT ServicesManaged and directed the Human Resources functions of the company. Directed the HR compliance efforts in all areas. Lead the recruiting, performance appraisal, employee information management, and other related functions.Directed all Human Resources functions directly or through assigned staff.Maintained familiarity with the company's operational direction and took action to put HRservices in place to provide targeted and on-time services.Managed absence data and identified cases where employees may be entitled to FamilyMedical Leave and initiate contact to ensure compliance with federal program.Recruited and screened prospective candidates for consideration for a position selected by thehiring managers and ensured best practices were adhered to in the selection process.Administered Employee Benefit programs and interacted with the broker and program carrierson all additions and changes to coverage provided to employees.Monitored the employee performance appraisal program and counseled managersand employees on performance management feedback given.Reviewed positions and organization structure to maintain proper classification of positions andaccurate job descriptions for position functions.Ensured job descriptions were up-to-date and accurate.Developed and maintained organization charts for the reporting of all positions within the company.Prepared monthly executive reports and metrics that provide comprehensive oversight of the various departments productivity and quality level of performance.Managed and developed the HR staff and conduct performance evaluations annually. Provided developmental plans and guidance as necessary.Ensured that employee data was maintained on a current basis in both the NAV database as well as the Ceridian Dayforce.

Assists with routine research and analysis on projects in assigned specialty area.Assists in communicating routine HR services, initiatives, and programs in assigned specialty area. Responds to routine inquiries related to HR and Company policies and procedures in assigned specialty area.Assists with the ongoing maintenance, development, and implementation of routine HR and Company policies, procedures, and other guidelines in assigned specialty area.Assists employees and managers to understand and comply with routine HR policies and guidelines in assigned specialty area.Assist with PeopleSoft set-ups, queries, GIDs, system interfaces; benefit audits, pension audits, and other related issues.