General Manager
Current
Bill Kennedy Landscape
Denison, Tx
Customer service, retention, communications.Manage administrative operations, office, correspondance.Oversee and manage customer communications with field staff, and maximize the efficiency of staff. Problem-solving. Manage quality control and service performance.Landscape Design, Irrigation design. Knowledge of design, plants, irrigation, sustainable landscapes, native plants. Implement sales and marketing plans, new contract sales, services and enhancements. Newsletters, social media, website maintenanceEquipment procurement, manage fleet and equipment needsEstimating, contract writing, bids.Billing, receivables, collection, bookkeeping, timekeeping, personnel records.Balance Sheet and Profit Loss Responsibilities including budgets, strategic planning, expense control and margins. Recognized for getting the most from limited resources.Results driven, customer centered, self-motivated administrator with extensive background in office administration, management and supervisory positions. Verifiable talent for maintaining profitable landscape projects, with success in capitalizing on opportunities, implementing promotional and marketing strategies, upholding fiscal integrity. Over 13 years in family owned full service landscape business. Successful in selling services through establishing good rapport with clients, determining their needs and making recommendations on services and upgrades based on expert knowledge of landscape and irrigation. Articulate communicator and effective in achieving employee organizational goals and improving morale as a respected and trusted manager·