Gail Arcadipane Email & Phone Number

Vero Beach, Florida, United States

Combine superb project management and communication skills with strong business acumen and web application experience to develop websites for a variety of organizations.Establish rapport with clients in order to gather design ideas, functional goals, and business requirements for their project. Coordinate and build sites which are designed to represent the end users' needs by being attractive, functional, and easy to navigate, with special attention to appropriateness of content and search engine optimization.Remain focused and organized to facilitate multiple projects concurrently ensuring completion on time and within budget. Improve site traffic and search engine rankings with SEO techniques.

Served as primary client contact, responsible for project management and client satisfaction of online compliance training programs.Collaborated closely with project team to maintain a continuous knowledge of project status in order to ensure efficient workflow, meet milestones, and identify potential issues.Communicated proactively, providing solutions and resolving problems effectively, while continually striving to exceed client expectations.Ensured superior quality standards by reviewing all major deliverables for accuracy and timeliness.Helped clients achieve goal-oriented program objectives by customizing course completion reports and statistical resources. Consistently provided excellent customer service to accounts, as well as represented client needs and goals within the organization to encourage process improvement and contract renewals.

Served as application expert and primary contact for assigned clients.Utilized project management skills to maintain and enhance client product installations.Responsible for upgrading client databases to latest release, applying legislative updates while making plan and policy changes as requested by client.Performed customization of application to meet client needs.

Developed and maintained knowledge applications enabling clients to manage and communicate large amounts of complex information.Conducted research and analysis and wrote "best practice" content for new products as well as for enhancements to existing suite of products, ensuring accuracy and appropriateness of content.Applied technical expertise to new technology to make the development cycle more efficient as well as increase client satisfaction with product offerings that were scalable and easy to implement. Documented, communicated and enforced development standards for application releases.Served as a primary resource for the maintenance and enhancement of assigned subject matter. Repaired defects in existing products and tested to ensure accuracy of fixes.

Provided programs and guidance to assist students in the process of progressing from one stage of development to the next. Led small group, individual, and classroom counseling sessions with children in grades K - 5. Wrote individualized educational plans for learning-disabled students to maximize their potential. Consulted with parents and teachers in helping children overcome problems that impede learning. Chaired special needs staff meetings and evaluation TEAM meetings.Assessed cognitive/intellectual functioning through administering, scoring and interpreting Wechsler Intelligence Scale for Children-Third Edition (WISC-III).

Developed customized e-Learning training programs for large corporations and institutions. Built extensive interactive objects into applications for engaged learning using a combination of text, video, audio, animations, games, software simulations, interactive tours and online examinations.Composed concise, well-commented code designed for cross-browser compatibility. Optimized use of HTML text to conserve bandwidth while maintaining a graphical look to programs. Communicated between R&D, Design, Development and QA, working with each group to make sure all involved were kept apprised of production and status of application.Aimed to meet or exceed aggressive deadlines with superior organization and time management skills.

Employee relations-consulted with managers on ways to promote employee morale, positive working environment, and fair and equitable treatment of employees.Benefits-explained benefit details to employees, worked to resolve claims issues, processed administrative changes, provided service and support for all benefits (medical, dental, flexible spending, life, short and long term disability, 401(k) and profit-sharing, and employee stock purchase plan).Compensation-utilized salary survey data/software to ensure compliance with company compensation guideline procedures, made recommendations to enhance compensation structure for marketplace competitiveness.Recruitment-ad design, placement in targeted search publications and online services, screened, interviewed, conducted reference checks, generated offer letters.HRIS management-created and generated reports for multiple users, cross-referenced with payroll system for best efficiency.HR intranet-designed and developed internal web-enabled tools for employee and manager use and communication.

Established and implemented personnel policies and procedures. Recruited, interviewed, and performed reference checks on prospective employees.Conducted new hire orientations, management awareness training, and performance appraisals. Presented and clarified benefits to employees. Managed all aspects of insurance plans, 401k retirement plan, and payroll. Analyzed and negotiated vendor proposals for increased employee benefits and improved economic value. Designed employee and applicant tracking databases. Wrote templates and reports for accurate tracking employee information and history. Developed and updated benefits and employment sections of company website.Configured new computer installations, standardizing desktops for quick access to important data.Trained employees on various software applications.Supervised Administrative and Accounting staff.

Associate Of Science - As, Health Services/Allied Health/Health Sciences, General

Master Of Science, Education/Counseling And Psychological Services

Certificate, Human Resources

Ba, Major: Psychology, Minor: Spanish