Gail Douglas Email and Phone Number

Charged with Employee Relations, including discipline and discharge.Processed payroll for both Canada and the United States.Ensured U.S. Multi-State Compliance procedures. Worked with a Canadian Attorney to ensure employee compliance procedures for Canada.Oversaw Benefits Administration including open enrollment and New Hire Benefits. Successfully resolved benefit questions and issues.Involved with Full Cycle Recruiting. Created, posted,interviewed and selected candidates for final selection for hire. Created an onboarding and offboarding program for all of employees which included exit interviews.Ensured Workers Compensation Compliance in both the U.S and Canada by reviewing regulations for each country and state. Successfully negotiated health insurance contracts, ensuring a fair premium rate for Employer and Employee. Reviewed annually all job descriptions for accuracy and processed employee evaluationsUpdated and implemented Policy & Procedures.

Successfully engaged in employee relations which resulted in positive changes between employee and manager.Recruited over 200 employees. Refined pre-screening processes leading to the reduction of applicant “no shows”. Developed Employee Surveys for 60 days and six months which lead to positive changes in processes. Updated exit Interviews which resulted in a serious consideration for change. Ensured benefits package met Leadership’s price point while meeting the needs of the employee. Updated and in some instances, created job descriptions to accurately reflect duties and responsibilities. Conducted Wage & Benefit Surveys ensuring competitive wages.Updated FMLA policies and added language to benefits policies which enhanced understanding by the employees. Implemented quarterly safety meetings, and worked with Insurance Company to identify issues before they became claims. This diminished ergonomic claims by 60%. Created an online Human Resources Procedure ManualUpdated filing procedures to ensure accurate information for Affirmative Action Compliance.Participated in Union Grievance Meetings.Oversaw an Annual Department Budget of over $2 million.

Affordable Care Act Implementation Consultant I

Established the overall organizational design and creation of the Human Resource Department. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, and incentives. Wrote employee manual covering company policies, disciplinary procedures, code of conduct, FMLA, and benefits information.Worked with managers to identify positions needed, create job descriptions, Posted positions, interviewed applicants, and final selection of applicants with managers.Created and maintained an up to date, day long onboarding process reviewing New Hire Paperwork, Policy and Procedures, and new hire regulatory training. Worked with insurance Brokers to create and implement employee benefits that met Leadership’s price point while meeting the needs of the employee. Semi-Annually gathered information to ensure competitive Wages & Benefits.Created the Safety Committee that included managers and employees. This created more ownership in maintaining safety practices and reporting safety issues. Which resulted in overall lower Workers Compensation Claims. Introduced all employee leave programs, and ensuring compliance with State and Federal FMLA.Point person for CHRO and EEOC Claims - worked with Attorneys and Corporate HR to resolve claims. Introduced and maintained the Affirmative Action Compliance program.Creation of Employee Manual and updating as needed.Introduced the first formal Employee Evaluation Process and updated Evaluations when necessary.Supervision of an Assistant and created a partnership with the University of New Haven with a mentoring program for graduating Students and on the job exposure which resulted in hiring two students in the HR and Accounting Departments. Maintenance of HRIS through Oracle.Compliance Officer who maintained all vendor contracts, licenses, insurances, and Business Associate Agreements.Employee Morale Committee Chairman

While I was completing my Bachelors Degree I was working as a HR Assistant for the Norwich Location. This enabled me to work at a slower pace while working on my degree.

Human Resource Director - Generalist Duties

Handling all day to day Human Resource Responsibilities in a Union Non Union environment. From Recruiting, to Benefits, Discipline, Training, Workers Compensation, and other Generalist Duties