Maria Kathrina Gaile Ancheta

Maria Kathrina Gaile Ancheta Email and Phone Number

Account Supervisor @ JPMorgan Chase @ JPMorgan Chase & Co.
new york, new york, united states
Maria Kathrina Gaile Ancheta's Location
Calabarzon, Philippines, Philippines
Maria Kathrina Gaile Ancheta's Contact Details

Maria Kathrina Gaile Ancheta work email

Maria Kathrina Gaile Ancheta personal email

n/a
About Maria Kathrina Gaile Ancheta

As an Account Supervisor at JPMorgan Chase & Co., I lead, manage, and coach a team of business process outsourcing professionals who provide high-quality customer service and financial solutions for clients. I have over 10 years of experience in the BPO industry, with a Bachelor of Science in Tourism and multiple certifications in Personal Loans, Social Networking, and Financial Background.My core competencies include developing and implementing strategies to improve operational efficiency and performance, building and maintaining strong relationships with internal and external stakeholders, and ensuring compliance with policies and regulations. I am passionate about delivering excellence, innovation, and value to the organization and the customers. My goal is to leverage my skills and expertise to contribute to JPMorgan Chase's mission of empowering people, businesses, and communities.

Maria Kathrina Gaile Ancheta's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Account Supervisor @ JPMorgan Chase
new york, new york, united states
Website:
jpmorganchase.com
Employees:
286575
Maria Kathrina Gaile Ancheta Work Experience Details
  • Jpmorgan Chase & Co.
    Account Supervisor
    Jpmorgan Chase & Co. Apr 2022 - Present
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  • Psg Global Solutions
    Senior Team Manager
    Psg Global Solutions Jan 2022 - Apr 2022
    View
  • Vxi Global Solutions, Llc
    Team Leader
    Vxi Global Solutions, Llc Dec 2017 - Dec 2021
    Pasay, National Capital Region, Philippines
    View
  • Vxi Global Solutions, Llc
    Subject Matter Expert
    Vxi Global Solutions, Llc Sep 2017 - Dec 2017
    Pasay
    View
  • Vxi Global Solutions, Llc
    Account Associate
    Vxi Global Solutions, Llc Sep 2016 - Dec 2017
    View
  • Nomorerack Retail Group
    Chat Team Lead
    Nomorerack Retail Group Dec 2011 - Jun 2016
    Homebased
    - manage multiple task simultaneously and process high volume of detailed work in a short timeframe.-manage, monitor, evaluate and assist chat support agents-takes and handles escalated chats-provides updates, refreshers, coaching sessions and feedbacks
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  • 24/7, Inc
    Customer Service Respresentative
    24/7, Inc Sep 2009 - Dec 2011
    Dealing with consumers’ having queries with bills network, technical issues, broadband, financial/payment for contract with this telecommunications company. Giving customers satisfaction and empowering company's goals and clients target
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  • Hsbc - Hdpp
    Collections Executive
    Hsbc - Hdpp May 2008 - Aug 2009
    -to collect from customers that has overdrawn/over the limit or delinquent accounts over the phone and assess financial situation to come up with the most suitable arrangement that will be convenient for them and will comply to company's criteria and qualifications. -advise customers debiting items due to come out of the account and make them aware about the charges that will be posted if their account will not be back in order -deals with commercial and business banking -loan delinquency and re-structure for loan missed payments and arrears in accordance to qualification and financial situation.
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Maria Kathrina Gaile Ancheta Skills

Customer Service Financial Background Collections Retail Banking Commercial Banking Loan Payment Arrangements Credit Cards Liveperson Five9 Zendesk Telecommunications Billing Telecommunication Services Merlin Excalibur Social Media Marketing Microsoft Office Microsoft Word Microsoft Excel Photoshop Powerpoint Social Media Social Networking

Maria Kathrina Gaile Ancheta Education Details

Frequently Asked Questions about Maria Kathrina Gaile Ancheta

What company does Maria Kathrina Gaile Ancheta work for?

Maria Kathrina Gaile Ancheta works for Jpmorgan Chase & Co.

What is Maria Kathrina Gaile Ancheta's role at the current company?

Maria Kathrina Gaile Ancheta's current role is Account Supervisor @ JPMorgan Chase.

What is Maria Kathrina Gaile Ancheta's email address?

Maria Kathrina Gaile Ancheta's email address is ga****@****oxi.com

What schools did Maria Kathrina Gaile Ancheta attend?

Maria Kathrina Gaile Ancheta attended University Of Perpetual Help System Dalta, Atheneum School.

What are some of Maria Kathrina Gaile Ancheta's interests?

Maria Kathrina Gaile Ancheta has interest in New Technologies, Movies, Gadgets.

What skills is Maria Kathrina Gaile Ancheta known for?

Maria Kathrina Gaile Ancheta has skills like Customer Service, Financial Background, Collections, Retail Banking, Commercial Banking, Loan Payment Arrangements, Credit Cards, Liveperson, Five9, Zendesk, Telecommunications Billing, Telecommunication Services.

Who are Maria Kathrina Gaile Ancheta's colleagues?

Maria Kathrina Gaile Ancheta's colleagues are Jeeva Govender, Ketaki Karkare, Leanna Pankiewitz, S. Colin Anthony, Maria Klikfeld, Vijayalakshmi Suresh, Ahmed A..

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