Gail Fehl Email & Phone Number

Greater Philadelphia Area

Create, develop and execute comprehensive test cases for payroll compliance to ensure accurate payroll reporting to federal, state and local government agencies.

Extensive background working with software functionality developing test plans / cases based on requirements and specifications. Effective collaborator with demonstrated success elevating performance of others by effectively mentoring and coaching. Expertise includes analyzing requirements and functional specification documentations in order to write and.

• Analyzed and tested software updates, statutory changes and system maintenance, resulting in quality releases. Some of my accomplishments include:
• Designed and developed test plans / test cases, and performed repeatable testing procedures and processes, ensuring applications ran smoothly.
• Ensured flawless releases and limited impact to production by participating in review of applications, prototypes and responsible for feature testing, integration testing and regression testing.
• Mentored offshore associates and often acted as training resource, providing testing support.
• Improved offshore employee performances and productivity by coaching and explaining functional and business knowledge.
• Assisted in development of functional testing requirements for new or existing system features, ensuring quality releases throughout year, reducing year-end reruns by 27%.

Dayton, New Jersey

• Converted client’s payroll from previous provider onto AS400/Iseries system. Set up new businesses. Reviewed in detail all set-up packages with clients ensuring smooth first transaction including FLT when.
• Analyzed clients’ payroll reports and tax information. This eliminated IRS, State and Local tax agencies’ P&I
• Advised clients of correct and timely tax deposits and cash requirements. This also eliminated tax agency P&I (penalty and interest)
• Researched and resolved challenges with payroll, money-movement, tax filing, 401K, Medical Benefits and compliance, HR Benefits Tracking and other related products.
• Received outstanding quality service scores by conducting new client products and features training, reviewed processes, performed quality reviews of set-ups.
• Served as Associate Mentor – Gave assistance, guidance, and training to fellow associates regarding payroll, procedures, and all applications utilized with the EasyPay payroll processing platform which improved and.

Dayton, NJ

Provided superior customer service in every aspect of payroll process in fast-paced, deadline-driven environment. Made adjustments to clients’ payrolls; processed re-runs, assisted with payroll taxes, corrections, and adjustments to W2’s. Worked exclusively with accounting firms (Mendonker & Suarez, Pierson and Oujo) and few others with large client bases.

Dayton, NJ

Work directly with clients. Entered and made changes to payroll; Made payroll changes and adjustments. Informed clients of tax and minimum wage changes which impact payroll.

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