Gail L. Email and Phone Number

www.wahoofitness.com

Oversee and Manage the daily operations of a $30 Million companySupport nationwide network of Service Centers, Distributors and Sales RepsEnsure accuracy of Inventory and Sales Orders and shippingExecute all purchase orders for whole goods and parts from various vendors Create and enforce procedures for carrying out daily tasksReports monthly to President and quarterly to Board of DirectorsProven track record of keeping operating costs under budget

Managed department of service technicians and data entry staffEnsured prompt and accurate processing of warranty and non warranty claims consistently for the departmentCreated incentive program to turn around the claims fasterAnswered all inbound calls for the company and routed them to each departmentCreated and maintained organized filing system for orders and invoicesHandled all correspondence from the CEOCreated/Edited sales presentations in Power PointProvided input on new marketing materials and new ways to promote the brandScheduled all inbound and outbound shipments via LTL, UPS and FedexPrepared all documents for foreign & domestic shipments via air freight and sea freight containerProvided tracking information to customers and initiated freight claims for damaged/lost shipmentsCreated and documented cost saving and streamlined procedures and workflow for department

Answered phones with high call volumeCreated Sales documents and other correspondence for President of companyFaxing, filing, maintained supply of office supplies

Scheduled all inbound and outbound shipmentsPrepared all documents for foreign and domestic shipmentsProvided tracking information and initiated freight claims for damaged/lost shipmentsCreated and documented proper procedures and workflow for department

Scheduled meetings and set up test labs between Ops Managers and Computer TechsCompiled all testing documents for the legal departmentProvided reports for weekly status meetingsPersonal Assistant to President of the companyHandled all personal accounting for PresidentArranged for travel and maintained Outlook CalendarHelped plan an engagement party and high end wedding