Gail M Hill Email & Phone Number

New Street Square, London, Ec4A

I work as a document specialist in reprographics and do the following. I Provide excellent customer service to a range of in-house clients advising them accordingly on their specific job requirements and assist with the workflow coordination of these jobs received throughout the day; I provide: photostat, scanning, e-bible creation and CD/DVD/USB encryption and burning. My role at times also involves me liaising with outside contractors ensuring that all outsourced jobs are completed correctly and in a timely fashion. I provide general digital printing services as well as digitally reproduce various professionally designed marketing documents created typically in Excel, Word and PowerPoint or such files converted to Adobe Acrobat PDF. In addition to all of the above I also provide a basic Adobe Acrobat editing service which involves: redacting documents, pagination, case art and interactive single book marked PDF creation. Finally, I batch print using 'DocBuster,' a computer program that provides an automated service, printing multiple documents in multiple formats quickly and efficiently. As an ambitious individual, my aim is to be the best document specialist in the reprographics department that Taylor Wessing has ever or will ever have. While I am hard working, focused and dedicated to what I do at this level, my goal and aspiration is to develop into an exceptional leader with integrity at the heart of everything I do. Favourite leadership quotes:1. "When I talk to most managers I get the feeling that they are important. When I talk to leaders I get the feeling that I am important."2. "Integrity is doing the right thing when no one is watching."

Shoreditch, London Ec2A

My role at Millnet was to assist in providing a highly skilled and professional litigation support service doing the following: photostats, scanning and digital printing. In addition to the aforementioned, I also regularly worked on a high profile, high security project regulated by the Financial Conduct Authority.More favorite leadership quotes:1. No matter how educated, talented, rich, or cool you believe you are, how you treat people ultimately tells all. INTEGRITY is Everything.2. Your MOOD should never dictate your MANNERS.3. Customer Service is not a department. It's an attitude...4. Employees stay when they are:Paid well, mentored, challenged, promoted, involved, appreciated, valued, on a mission, empowered, trusted.5. Ten things that require zero talent:Being on time, work ethic, effort, body language, energy, attitude, passion, being coach able, doing extra, being prepared.6. If you work as hard on your BUSINESS as you do on your JOB you will be rich!

Brixton, London Sw9

As a freelance Book Publishing Agent and Editor working at TamaRe House Publishers, my main duties were to in the first instance engage on a one-to-one consultation basis with authors regarding the publication of their books offering support and advise throughout the entire process. I worked as a professional typesetter, copy-editor and proof reader, I also provided transcription services. I produced books in paperback, hardback and saddle stitch formats as well as provided e-books in: Kindle, Nook and PDF formats. In addition to the above I also provided the all important legal and administrative services such as arranging British Library legal deposits and UK copyright registrations, I assigned ISBN/EAN barcodes and set up book titles on Amazon and the Nielsen book data register. I also arranged Google searches for all book titles. I set up books for print-on-demand on our printer's website making all of our titles available online globally for full printing, order fulfillment and centralised distribution. I calculated and provided production and printing costs as well as advised on royalty earnings for all book titles. I also regularly liaised with graphic designers, illustrators, marketing consultants, public relations campaign advisors and advanced copy-editors to ensure a complete publishing experience for each client.

Wimbledon, London Sw19

As a full CeMAP qualified and experienced (6 years in total) Financial Services Advisor, I worked with all calibers of clients offering advice on the 'whole market' for all types of mortgage lending. I also specialised as a financial planner and arranged appropriate life, critical illness, ASU, mortgage payment protection and buildings and contents insurance policies. I liaised with many people involved in the entire house buying process to achieve the desired result for each client.More favourite leadership quotes: The difference between a boss and a leader: A boss drives employees - a leader coaches them. A boss depends on authority - a leader depends on good will. A boss inspires fear - a leader generates enthusiasm. A boss says "I" - a leader says "we." A boss places blame for the breakdown - a leader fixes the breakdown. A boss knows how it is done - a leader shows how it is done. A boss uses people - a leader develops people. A boss takes credit - a leader gives credit. A boss commands - a leader asks. A boss says "go" - a leader says "lets go."

Post Graduate Diploma (Hon'S), Architecture

I studied for a Post Graduate Diploma with Honours in Architectural Studies.

Bachelor Of Arts Degree (Hon'S), Architecture

I studied for a Bachelor of Arts with Honours Degree in Architectural Studies.

Btec National Diploma, Building Construction Technology

I studied for a BTEC National Diploma in Building Construction.

Education record

General education.