Performing outreach, assessment and care management for members with socio-economic needs. Serving on interdisciplinary teams to provide appropriate care management. Coordinate trainings and presentations for various different projects. • Streamlined patient assessment process for clinicians and managers to assess 25% more patients per month• Educated staff on new methods of Medicaid eligibility• Selected by the leadership team to work on Visibility Task Force to improve community… Show more Performing outreach, assessment and care management for members with socio-economic needs. Serving on interdisciplinary teams to provide appropriate care management. Coordinate trainings and presentations for various different projects. • Streamlined patient assessment process for clinicians and managers to assess 25% more patients per month• Educated staff on new methods of Medicaid eligibility• Selected by the leadership team to work on Visibility Task Force to improve community awareness of Neighborhood Health Plan• Participated in integrated multidisciplinary rounds for high cost/high risk/high members• Developed a comprehensive workflow for a new care management program• Validated data for Medicaid reports by conducting monthly audits of care management staff• Educated community organizations about Social Care Management• Introduced the currently used method of shared facilitation and record keeping Show less

Worked with the Medical Director and Director of Quality to prepare for Joint Commission visit. Reviewed Joint Commission standards. Developed professional alliances to facilitate Joint Commission readiness.• Assisted in preparation for the upcoming Joint Commission visit• Reviewed and updated all policies and procedures.• Conducted informational interviews to assess Joint Commission preparation

Coordinated and co-led community events. Planned and implemented sustainable life skills for teen mental health group. • Organized a Youth Summit for the city of Somerville• Moderated weekly meeting with 8-10 youth• Orchestrated youth activities to improve self confidence and self awareness

Taught problem solving skills to students facing social and professional challenges. Prepared recreation building for student use. Interacted with students by offering moral support and guidance. • Supervised Job Corps students• Maintained Job Corps recreation department• Assembled recreational activities for students