Gail Morrison

Gail Morrison Email and Phone Number

SVP Client Experience, e2open @ e2open
Gail Morrison's Location
United States, United States
Gail Morrison's Contact Details
About Gail Morrison

Senior executive / leader with 25+ years of experience running global, multi-product client service, customer success and operations teams with a track record in defining and delivering an exceptional client experience. Adept at crafting a vision around service strategy, leading transformational change, creating a service-focused culture, collaborating and building high functioning teams, executing on a global scale, and applying actionable metrics to measure success. Experienced in business integrations, change management, product migrations, internal training, talent development, offshoring, outsourcing, metrics and data management, client interviews and surveys, efficiency improvements and cost containment.

Gail Morrison's Current Company Details
e2open

E2Open

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SVP Client Experience, e2open
Gail Morrison Work Experience Details
  • E2Open
    Svp Client Experience
    E2Open Aug 2022 - Present
    Austin, Tx, Us
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  • E2Open
    Vp, Global Support
    E2Open Jan 2022 - Aug 2022
    Austin, Tx, Us
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  • Clarivate
    Senior Vice President
    Clarivate Apr 2021 - Oct 2021
    London, Gb
    View
  • Clarivate
    Vice President
    Clarivate Apr 2018 - Mar 2021
    London, Gb
    View
  • Ice Data Services
    Svp Client Experience And Service
    Ice Data Services Sep 2014 - Feb 2018
  • Intercontinental Exchange
    Global Head, Client Experience And Support
    Intercontinental Exchange Sep 2014 - Feb 2018
    Atlanta, Ga, Us
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  • Thomson Reuters
    Global Head, Client Operations - Corporate Services
    Thomson Reuters Jun 2008 - Jul 2014
  • Thomson Reuters
    Vice President, Client Services - Corporate Group
    Thomson Reuters Aug 2005 - Jun 2008
  • Nasdaq Omx
    Global Head, Client Operations- Corporate Solutions
    Nasdaq Omx Jun 2013 - Jun 2014
    New York, Ny, Us
    Responsible for global client service teams in 15 cities across North America, Europe and Asia covering corporate services solutions including: Investor Relations websites, IR desktop and mobile solutions, multimedia capabilities, press release distribution (full editorial and self-publishing), Public Relations solutions including newsrooms and media monitoring, deal rooms and board portals. Oversee key operations centers in Manila (Philippines), Leipzig (Germany) and Copenhagen (Denmark). Operate teams of subject matter experts managing portfolios of clients in local language across all solutions for on boarding, training, ongoing support, proactive outreach campaigns and lead generation. Ensure clients build deep relationships with domain experts and enjoy an exceptional service experience 24x7.
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  • Thomson Financial
    Thomson Financial Client Services
    Thomson Financial 1994 - 2004
    Us
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Gail Morrison Skills

Management Leadership Business Strategy Crm Change Management Vendor Management Customer Satisfaction Integration Account Management Client Experience People Management Offshoring Customer Experience Operational Excellence Business Relationship Management Client Relationship Building Performance Metrics

Gail Morrison Education Details

  • Boston College
    Boston College

Frequently Asked Questions about Gail Morrison

What company does Gail Morrison work for?

Gail Morrison works for E2open

What is Gail Morrison's role at the current company?

Gail Morrison's current role is SVP Client Experience, e2open.

What is Gail Morrison's email address?

Gail Morrison's email address is mi****@****hoo.com

What is Gail Morrison's direct phone number?

Gail Morrison's direct phone number is +120734*****

What schools did Gail Morrison attend?

Gail Morrison attended Boston College.

What are some of Gail Morrison's interests?

Gail Morrison has interest in Collecting Antiques, Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, The Arts, Food, Fishing.

What skills is Gail Morrison known for?

Gail Morrison has skills like Management, Leadership, Business Strategy, Crm, Change Management, Vendor Management, Customer Satisfaction, Integration, Account Management, Client Experience, People Management, Offshoring.

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