Business Improvement Officer
Current
Jan 2019 - Present
AeroLeads people directory · profile
Gail Nicolson Email & Phone Number
Business Improvement Officer
at
Croydon Council
2 work emails found
@croydon.gov.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Improvement Officer
Location
United Kingdom
Company size
Who is Gail Nicolson? Overview
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Quick answer
Gail Nicolson is listed as Business Improvement Officer at Croydon Council, a with 2058 employees, based in United Kingdom. AeroLeads shows a work email signal at croydon.gov.uk and a matched LinkedIn profile for Gail Nicolson.
Gail Nicolson previously worked as Behaviour Change Consultant at Croydon Council and Psychology of Behaviour Change at University Of Derby. Gail Nicolson holds Behaviour Change from University Of Derby.
Company email context
Email format at Croydon Council
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{first}.{last}@croydon.gov.uk
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AeroLeads found 2 current-domain work email signals for Gail Nicolson. Compare company email patterns before reaching out.
Profile bio
About Gail Nicolson
Gail Nicolson is a Business Improvement Officer at Croydon Council. They possess expertise in project management, management, business process improvement, change management, customer service and 28 more skills.
Listed skills include Project Management, Management, Business Process Improvement, Change Management, and 29 others.
Current workplace
Gail Nicolson's current company
Company context helps verify the profile and gives searchers a useful next step.
Croydon Council
9 roles
Gail Nicolson work experience
A career timeline built from the work history available for this profile.
Behaviour Change Consultant
Jun 2018 - Dec 2018
Psychology Of Behaviour Change
Studying the latest theories and research on behaviour change and how to apply these to design effective solutions in the real world.
Consultant
• Identifying clients’ needs and supporting them through change programmes. • Supporting organisation to achieve quality recognition including EFQM's Levels of Excellence. • Facilitating group discussion on business performance. • Leading improvement projects as a Lean Six Sigma Green Belt.
Feb 2016 - Dec 2017
Business Development Manager
• Identifying clients’ needs and supporting them through change programmes. • Supporting organisation to achieve quality recognition including EFQM's Committed to Excellence. • Facilitating group discussion on business performance. • Leading improvement projects as a Lean Six Sigma Green Belt. • Training organisation in business improvement through Webinars.• Managing the delivery of contracts within budget and timescales • Developing new product offerings and taking these to market. • Generating new business opportunities through networking. • Writing funding applications and tenders.
Dec 2013 - Feb 2016
Membership Relationship Manager
• Managed relationships with clients.• Accredited EFQM European External Assessor.• Coached organisations to apply for quality recognition.• Assessed applicants of EFQM's Levels of Excellence programme.• Provided formal feedback on applications for EFQM's Level of Excellence programme.• Advised organisations as to how they could improve their performance.
Dec 2012 - Dec 2013
Junior Coffee Shop Manager
• Provided best-in-class customer service to visitors of Edinburgh Zoo.• Managed cash flow and stock of the restaurant.• Awarded employee of the month within 3 months of joining the company. • Instructed new catering assistants in their barista training.• Maintained high standards of cleanliness throughout the restaurant meeting the requirements of regulators.
Jun 2012 - Dec 2012
Customer Engagement Assistant
Jun 2011 - Jul 2011
Housekeeping Assisstant
Jul 2010 - Oct 2010
Team & coworkers
Colleagues at Croydon Council
Other employees you can reach at croydon.gov.uk. View company contacts for 2058 employees →
DW
David Witherington
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
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RM
Rayyanu Mohammed
Colleague at Croydon CouncilLondon, England, United Kingdom
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HO
Helen Oyetade
Colleague at Croydon CouncilLondon, England, United Kingdom
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JS
Jan Saines
Colleague at Croydon CouncilLondon, England, United Kingdom
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SS
Stewart Saunders
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
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GK
George Kanetti
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
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IM
Ismail Mohamed
Colleague at Croydon CouncilCroydon, England, United Kingdom
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SH
Scott Hart
Colleague at Croydon CouncilLondon, England, United Kingdom
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KH
Keith Harrison
Colleague at Croydon CouncilRustington, England, United Kingdom
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BN
Bridgette Nettleford
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
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David Witherington
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
View →
RM
Rayyanu Mohammed
Colleague at Croydon CouncilLondon, England, United Kingdom
View →
HO
Helen Oyetade
Colleague at Croydon CouncilLondon, England, United Kingdom
View →
JS
Jan Saines
Colleague at Croydon CouncilLondon, England, United Kingdom
View →
SS
Stewart Saunders
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
View →
GK
George Kanetti
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
View →
IM
Ismail Mohamed
Colleague at Croydon CouncilCroydon, England, United Kingdom
View →
SH
Scott Hart
Colleague at Croydon CouncilLondon, England, United Kingdom
View →
KH
Keith Harrison
Colleague at Croydon CouncilRustington, England, United Kingdom
View →
BN
Bridgette Nettleford
Colleague at Croydon CouncilSouth Croydon, England, United Kingdom
View →
3 education records
Gail Nicolson education
Behaviour Change
Master Of Arts (M.A.) (Honours)
Education record
George Watsons College
FAQ
Frequently asked questions about Gail Nicolson
Quick answers generated from the profile data available on this page.
What company does Gail Nicolson work for?
Gail Nicolson works for Croydon Council.
What is Gail Nicolson's role at Croydon Council?
Gail Nicolson is listed as Business Improvement Officer at Croydon Council.
What is Gail Nicolson's email address?
AeroLeads has found 2 work email signals at @croydon.gov.uk for Gail Nicolson at Croydon Council.
Where is Gail Nicolson based?
Gail Nicolson is based in United Kingdom while working with Croydon Council.
What companies has Gail Nicolson worked for?
Gail Nicolson has worked for Croydon Council, University Of Derby, British Quality Foundation, Quality Scotland, and Compass Group.
Who are Gail Nicolson's colleagues at Croydon Council?
Gail Nicolson's colleagues at Croydon Council include David Witherington, Rayyanu Mohammed, Helen Oyetade, Jan Saines, and Stewart Saunders.
How can I contact Gail Nicolson?
You can use AeroLeads to view verified contact signals for Gail Nicolson at Croydon Council, including work email, phone, and LinkedIn data when available.
What schools did Gail Nicolson attend?
Gail Nicolson holds Behaviour Change from University Of Derby.
What skills is Gail Nicolson known for?
Gail Nicolson is listed with skills including Project Management, Management, Business Process Improvement, Change Management, Customer Service, Strategic Planning, Microsoft Office, and Coaching.
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