Participated on five-member professional team charged with implementing global initiatives for organizational development. Managed intranet website from its initial launch through training of leaders at each of five sites nationwide and also of new hires. Maintained and revised website content, primarily on corporate initiatives as related to six thematic links with several hundred postings. Interfaced with multiple departments to standardize information pertinent to their needs.Developed employee policy manual that standardized procedures companywide. Earned VIP Award for this and for executing a significant sales force meeting. Designed standardized job descriptions for each of 100 titles. Created electronic employee satisfaction survey and managed employee submissions of enhancement suggestions. Reviewed ideas with executive management for possible implementation. Personally initiated matching gifts charitable program as well as special health education promotions.

Interfaced with client service teams and meeting/event planners as part of eight-member professional team. Developed creative uses of Excel for meeting planning. Designed workload model to pre-determine time for meeting planners to perform each of their tasks. Implemented policy and system adjustments for standardization. Served as interdepartmental liaison to facilitate understanding of such policies from corporate perspective. Special projects included creating Standard Operating Procedures (SOP) workbook as model for staffing and new business development; documenting detailed steps for meeting planners, noting potential obstacles; and managing details to facilitate transition into newly created firm. Continually streamlined operational efficiencies. Promoted from Project Implementation Specialist position.

Project Manager for regional medical education firm. Gained direct experience in all operational areas, having managed and trained 10-member support staff. Served as point person for internal and external contacts and teams, including clients. Managed multi-million-dollar budget. Planned and executed detailed business meetings. Promoted from Project Coordinator position.