Gail Steiner work email
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"Rain puts a hole in a rock due to its consistency, not its force!" I have built my successful career on trust and reliability. I want my customers and co-workers to know they can come to me for any of their professional needs. I want them as a customer for life!I spent 12 years of my life dedicated to Citrix Systems in many different roles. I started my Citrix career providing technical support to Citrix customer's and then migrated into a relationship manager role for Citrix technical support customer's. I was awarded a "Customer Excellence" award for providing top notch technical support. I became a "go-to" person for many Citrix employees because I knew the technology as well as the inner workings of Citrix's systems. When a new technical support sales team was created, I was approached to become one of the first members on the team and successfully made over 100% of my quota for the next 12 quarters. This role built on my already strong knowledge, but also improved my network of Citrix employees and roles that I worked with. After leaving Citrix, I helped start a CNC machine shop Soflo Machining. We are a job shop but also have a niche in machining features in 3D printed metals. Our customers are mostly aerospace, defense, space and theme parks. We machine all metals, plastics and can 3D print parts in plastics as well. We also provide sheet metal and assembly (welding) work. We are AS9100/ISO certified.
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Manager Account Management WrikeWrike Sep 2021 - Jun 2023Fort Lauderdale, Florida, United States -
Office ManagerSoflo Machining Corp. Mar 2011 - Jul 2019Coral Springs, Florida, United StatesManufacture metal and plastic parts for aviation, aerospace and other industries. -
Sales And Office ManagerSoflo Machining Nov 2015 - Jun 2019Coral Springs, FloridaProcess purchase orders and invoices Inventory management Packing and shipping (generally small items) Answering phones Prepare and submit quotations to customers General office support
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Senior Cloud Inside Sales And Field Readiness ManagerCitrix Systems Apr 2013 - Jan 2015Fort Lauderdale, FlI joined the Citrix CloudPlatform team, not knowing anything about "The Cloud". I quickly got up to speed and helped increase revenue by 117%. I accomplished this through increasing pipeline generation in SalesForce, calling on leads generated by marketing and also utilizing third party applications and staying current in the industry. I performed various other sales related activities by working closely with Citrix Americas Sales and Marketing teams. Since this was such a small emerging product teams, it was necessary to collaborate the CloudPlatform sales reps and CloudPlatform Sales Engineers with the Citrix core sales teams. I coordinated demo's and POC's in order to educate customer's on Citrix's cloud solution. It was extremely important to position Consulting Services with the solution since it was an extremely robust solution and we wanted the end user to be successful with the rollout. I worked with the Citrix Legal and Finance teams in order to close new deals and ensure contracts were setup and executed correctly. I organized training events for Citrix partners, Citrix end users and Citrix sales reps and sales engineers. This was an exciting role to be involved with because it like working with a start-up company under the wings of Citrix. -
Senior Support Sales SpecialistCitrix Systems Nov 2009 - Mar 2013Miami/Fort Lauderdale AreaIn my role as a Technical Support Sales Specialist at Citrix, I focused on selling Preferred Technical Support Agreements and Software Maintenance in an assigned territory. I was responsible for an 8 million dollar quota in support services and attained double digit growth. This was accomplished by prospecting for cross-selling and up-selling product and service opportunities. In the role, I was responsible for proactively calling, following up, managing and closing all assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota. I worked closely with inside and field counterparts to strategize and attach support to new sales and existing accounts that did not currently have support. -
Hardware Sales Support SpecialistCitrix Systems Sep 2007 - Oct 2009Miami/Fort Lauderdale AreaSpearheaded cleaning up asset database after acquisition of NetScaler. Monitored incoming hardware orders, oversaw database entry and ensured Returned Merchandise Authorizations (RMA’s) were clean. Overall database cleanup resulted in increased customer satisfaction and decreased additional workload for database maintenance. -
Support Account ManagerCitrix Systems Feb 2003 - Sep 2005Miami/Fort Lauderdale AreaManaged strong relationships, delivered superior customer service, developed and expanded existing customer’s technical support agreement to ensure high renewal rate. -
Technical Support EngineerCitrix Systems Feb 2001 - Feb 2003Miami/Fort Lauderdale AreaProvided world-class customer service experience to customers and partners in problem identification and resolution on Citrix products. -
Inside Sales RepresentativeRugby Laboratories 1993 - 1998Pompano Beach, FloridaContacted pharmacists in a given territory to sell generic pharmaceuticals. Worked together with an outside sales representative as a team. We consistently ranked in the top 5% of the nation's sales teams for increasing revenue year after year. Implemented strategies to get past the "gate keeper" when trying to tele-market the products. Developed great working relationships through trust and reliability in order to increase sales.
Gail Steiner Skills
Gail Steiner Education Details
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Exercise Physiology -
St. Thomas UniversitySports Administration -
Liberal Arts -
Pc ProfessorMcse Certification
Frequently Asked Questions about Gail Steiner
What is Gail Steiner's role at the current company?
Gail Steiner's current role is Soflo Machining Corp..
What is Gail Steiner's email address?
Gail Steiner's email address is ga****@****rix.com
What is Gail Steiner's direct phone number?
Gail Steiner's direct phone number is (800) 424*****
What schools did Gail Steiner attend?
Gail Steiner attended University Of Miami, St. Thomas University, Broward Community College, Pc Professor.
What are some of Gail Steiner's interests?
Gail Steiner has interest in Science And Technology, Children, Health.
What skills is Gail Steiner known for?
Gail Steiner has skills like Cloud Computing, Saas, Sales, Citrix, Sales Operations, Virtualization, Professional Services, Teamwork, Training, Channel Partners, Selling, Enterprise Software.
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