Ts. Dr. Gajendra Balasingham Email & Phone Number

Petaling Jaya, My

Malaysia

Towards a listed governed entity focused on recruitment to upskilling and placement of Asean Talent Force

Chennai, Tamil Nadu, India

As a Partner at GKk India, I am dedicated to expanding our footprint in the Indian market by driving initiatives that promote the reskilling and upskilling of professionals across various sectors. Our mission is to create tailored learning experiences, focusing on emerging technologies such as AI, cloud computing, cybersecurity, and big data analytics, ensuring that individuals and organizations remain competitive in an ever-evolving global landscape.With a passion for lifelong learning, I am committed to fostering a culture of continuous improvement and knowledge-sharing, while also working closely with businesses and governments to address skill gaps and enhance employability. Together with our talented team at GKk Consultants, we aim to build a future-ready workforce that thrives in the digital age.Key Focus Areas:Bringing key Indian technology, skill and learning methods back to Malaysian Employees and employers. Strategic leadership and market expansion in India.Collaboration with educational institutions, corporates, and government bodies to drive large-scale reskilling initiatives.Promoting innovation and adaptability through industry-specific training programs.Supporting individuals and businesses in embracing the digital transformation journey.Let’s connect if you are interested in transformative learning solutions or exploring collaboration opportunities!

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

The sole founder of GKK Consultants. In 2003 , I witnessed a career disaster due to unemployment upon my graduation regardless of high marks in college, I had realized the gap of Education in Malaysia which is basically lack of high value skill based education versus academic theory. After that when I was working I realized the gap in guidance for my career as well my friends. There was no center to guide someone in their career and recommend relevant skills and certification. These two incidents drove me to establish GKK with the vision to provide career guidance and best certification and skills to unemployed and working professionals and graduates.

Kuala Lumpur, Malaysia

1. Governance and Audit 2. ITIL Implementation for Banks and Financial Industry3. ISO Implementation ISO 20000, ISO 270014. Upskilling and Consulting5. Training and Certification in IT Management Course

Petaling Jaya, Selangor, Malaysia

Owner and Founder of Career Tvet CollegeArrange Industry linkages & job placement opportunities

Kuala Lumpur, Malaysia

1. Prepare and enhance business capabilities with output Regional target operating models (RTOM)2. Formulate the service design packages including Service Level Agreements.3. Support Business on Project Initiation and conception stage till Business case signoff and project deployment kickoff4. Deal with various stakeholders to ensure major Strategic Initiatives of Bank are run smoothly across the region.5. Advise Project team on critical systems deployment tasks and activities.6. Oversee Rfi and Rfp of various Bank regional initiatives

Kuala Lumpur, Malaysia

Manage end to end releases of new CRM versions

1. Lead Deployment team to ensure smooth roll out of systems to Bank Users and subsequent service management till hand-over to regular support.2. Strategize and work closely with Business , Vendor and other Important stakeholders to ensure timely delivery of key systems to users.3. Work closely with internal teams such as Testing, Technical architecture to ensure key deliverables are met for the project.4. Manage the interim help-desk conducting Incident, Problem, Change, Config and Release Management for period of 6 months to 1 year.

Project manage the development, deployment and support of DHL Proprietory CRM Siebl and Sales tool applications. Service Manager for deployed solutions for a period of 6 months to one year before official handover to Helpdesk.Achievements: Successfully deployed DHL CRM Sales Management application across Middle East region (11 countries) within a short span of time – 3 months. Normal deployment cycle is 1 year. This was a major must-do from the Regional CEO for 2007.Project Lead intensily involved in the development, deployment and support of customized Regional Sales Reporting systemSuccessfully maintained the stability of system post live via incident, problem, change , config and release management. Responsible to interact and manage stakeholders as well as suppliers. Functions:Responsible for ensuring the build, deployment and post production support for CRM : DHL Sales management System – SMS across Middle East & Emerging market countries Manage and liaise with the regional Project, Program Managers, Business heads and vendors ( Infosys, Revere) to roll out new applications from conception, development, UAT till deployment before official handover to DHL Support Team.

Collabrate with Pre-sales and Program management team to engage Key customers devising business solutions combining Forwarding and Express BusinessAchievementsNominated as Employee of the year 2005 for exemplary performance.Involved in the first project team for designing and implementing logistic solutions for Global Customer - Flextronics on Cross Business unit platform ( DHL Express, DGF)FunctionsManage service recovery / special arrangement initiatives between DHL Express and DGF to ensure customer needs are met.Managed new project implementation for Flextronics (JHB –HKG) Import shipments as Project Understudy working along with Project group.Managed new project implementation for Flextronics (JHB –HKG) Import shipments as Project Understudy working along with Project group.

AchievementsCompliments from Multiple departments – Sales, Operations and Customer Service for cases and calls that are handled.FunctionsProvide support to Global Customer Services team by monitoring and following up cases belonging to the shipments of crucial Global Customers like IBM, GE, Motorola, and Flextronics during after office hours and holidays.Function in call center environment and handle calls, requests and bookings to maintain service levels defined by the Customer Service Development team

Bsc Hons, Computer Science, 2Nd Class

Activities and Societies: Student leader in Sem 4Studied Degree in Computer Science. Exposed to Networking, HCI, Assembly language.

A Levels, Computer Science, Grade A

Studied from 6th standard to A-levels