• Provide oversight for all clinical processes to ensure clinical appropriateness as well as delivery of cost-effective functional outcomes and clinical performance management. • Lead all efforts to develop, streamline, execute, and maintain a regulatory clinical and operational policy, procedures and education, and KPIs to provide optimal efficiency and strengthen internal controls.• Consolidated all derivative operations globally and created a more efficient infrastructure ensuring profit maximization.• Leveraged high-level communication style to forge, manage, and nurture strategic relationships with senior leaders and diverse levels of internal and external personnel.• Directed and managed 50+ staff including performance management, resulting in a high employee retention rate (fewer than 5% turnover in 1.5 years).• Developed, conducted, and ensured compliance for all staff for required training related to clinical operations compliance. Facilitated and supported quality and process improvement initiatives.