Maintenance of the online marketplace channels (like Amazon) by uploading feeds, incident resolution, orders management, etc.Relationship with couriers such as DHL and MRW and orders management.Seeking for the correct suppliers for the export logistics strategy.

In order to learn about e-Commerce and Google Ads, I have learned how to create websites using WordPress and plugins. In order to generate traffic and apply the new concepts learned I have created Pretty Gifted Gifts, a general site for learning purposes.

As a part of the Direct Marketing Retention team I am helping on the management of the schools and students email queries also the creation and sending of the Schools and Mid Value thank you letters using the Raiser's Edge Database. Creation of reports, developing the new Newsletter and helping in brainstorming sessions are other tasks I am helping with.

-Directly managing a team of 15 people being also the store’s manager responsible when needed. -m managing my team’s working and personal and information.-Responsible for using Staff Planner’s program to manage hours, shifts, holidays, workloads and all actions needed for the work’s effectiveness of the team. -Responsible for the effective problems’ resolutions related to workers’ absences, sicknesses and payments and contacting with the headquarters.-Attending to the meetings in the headquarters about planning and execution of the special campaigns collaboration with the most important designers in the fashion world. -Responsible for the store’s electrical and fire tests.

- Going to different stores to solve delivery issues such as backlogs, achieving deadlines, best work practices and layout distributions. - Managing a team of 10 people, carrying out tasks effectively such as making daily and weekly rotas, allocating holidays and achieving deadlines while keeping a friendly working environment- Transferring garments, display materials and others products to DC and other stores.- Responsible for the distribution, maintenance and layout of the stockroom.- In charge of manage, order and control of all essential materials for the effective daily function of the store.

- Working across the delivery team and sales team, managing product stock and facing customers- Gaining experience in customer behaviour and current fashion trends- Checking and transferring product stock to other stores

- Attended clients at the theatre door, at the till and inside of the auditorium- Participated in team work and faced customer complains

- Managed projects related to prefabricated housing materials at national and international level- Looked for new suppliers and new products to improve the quality of company´s portfolio- Estimated projects, negotiating with current clients and potential customers- Leaded face to face communication on fairs to raise brand awareness and drive sales- Managed import and export of products- Managed new business opportunities, presenting projects to potential clients- Participated on national fairs such as ExpoEbre in Tortosa (March 2000, 2001) and Fira d’Amposta (December 2002)

- Participated on national and international fairs such as Cosmobelleza in Barcelona (February 2000, 2001) and Expo Beauty show in Mexico D.F. (October 2002)- Adapted to the different cultures understanding their concerns and needs- Faced customers and promoted cold sales over the phone- Organised orders on the day, managing contact with the central office in Barcelona in order to guarantee delivery of our products on time

- Acting as a contact between the company and its existing and potential markets- Cold calling to arrange meetings with potential customers to prospect for new business- Presented the product in a structured professional way face to face- Listened to customers’ requirements and presenting appropriately to make a sale- Maintained and developed relationships with existing customers in person and via telephone calls and emails- Negotiated the terms of an agreement and closing sales

- Built relationships with business associates to develop our services portfolio- Faced customers, negotiated prices and packaged deals - Ensured legal paperwork in order to guarantee an excellent customer service - Researched and developed relationships with potential sale points in order to diversify the service

weekend shift- Managed guest lists at the door and liaised with VIP customers during the night

- Recruiting opinion leaders and participants for focus groups and surveys